Key Takeaways
- Undertake a 12-week summer internship in London with Transport for London.
- Receive a pro rata bursary of £27,029 per annum.
- Gain experience across various bus and coach operations, including safety, customer experience, zero-emission buses, and performance.
- Work towards a degree or have completed one within the last year (minimum 2:2).
- Applications are sought from women and Non-Binary individuals.
About the Role
This is a 12-week summer internship focused on creating inclusive opportunities for women in the bus and coach industry.
Bursary Award
A bursary of £27,029 pro rata, per annum (in line with London Living Wage).
Location
London (various office and operational locations)
What we offer
- Free travel on the TfL network for you and a nominee who lives in the same household
- Retail, health, leisure and travel offers & many more
- Pro rata annual leave entitlement
Duration
12 weeks
Entry requirements
- Working towards a degree in any discipline, or if completed within the last year, a minimum grade of 2:2.
- Open to students pursuing a master’s degree or those who have completed their master’s within the past year.
- As a positive action programme, applications are sought only from candidates who are women (this scheme will also be open to Non-Binary individuals).
- Successful candidates must have the right to work in the UK for the duration of the scheme.
Internship overview
In Bus Operations, we are responsible for the biggest single provider of public transport journeys in London. We work to deliver safe, reliable, and accessible bus, coach, and assisted transport networks.
The Women in Bus and Coach Internship is a diversity initiative and training opportunity aiming to address the lack of gender diversity in the bus and coach industry.
What will I be doing?
As an intern, your 12-week development programme will be made up of up to 6 placement rotations. You will get a dedicated meeting with the Director of Bus and Commissioner of TfL during your internship, and exposure to other senior figures at TfL and City Hall, including bus operator senior leadership teams.
Potential placement areas include:
- Bus Safety Development Team: Support the implementation of Vision Zero initiatives and analyse safety data.
- Bus Customer Development Team: Collaborate on projects to improve customer experience and conduct customer satisfaction research.
- Zero Emission Bus Development Team: Contribute to the roll-out of zero-emission buses and assist the engineering team.
- Performance Team: Explore monitoring bus performance and learn about tendering and contract models.
- Operational Placement: Gain hands-on experience with network traffic controllers and assist bus station managers.
- Victoria Coach Station: Work with operational managers to gain experience in managing Europe’s largest coach terminus.
- Dial-a-Ride (On Demand Transport): Gain experience in journey scheduling and service coordination.
You will also have the opportunity to visit other areas of Transport for London and attend events.
What training and support will you get?
- On-the-job practical experience and placements.
- Training, mentoring, and networking.
- One-to-one guidance from a Placement manager, Scheme sponsor, and Development adviser.
What do we look for?
Candidates who would like to explore a future in the bus, coach or wider transport industry. Interested in the purpose of the bus industry which includes social value, sustainability, safety and connecting people and communities. Candidates should be:
- Caring about our colleagues, our customers and our work
- Open to each other, to new ideas and to working together
- Adaptable to diverse needs and willing to innovate
Assessment process
The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments.
Assessment centres for graduates and intern roles will take place from November-January.
Contact us
- Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)
- Email: EarlyCareersCampaigns@tfl.gov.uk
