Key Takeaways
- Undertake a Travel Consultant Level 3 Apprenticeship with TUI.
- Earn £16,621 per year while working 37.5 hours per week.
- Gain essential skills in customer service, sales, and communication.
- Applications close on 2026-10-21 for a start date of 2026-11-04.
About the Role
This apprenticeship offers a fantastic opportunity to develop your skills within TUI's retail environment. You will use your personality to inspire and engage customers and colleagues, aiming to create a positive and fun atmosphere.
As technology evolves, you will gain the knowledge, skills, and behaviours necessary to understand customer needs, answer questions, bring holidays to life, and enhance customer loyalty. You will be supported by a network to help resolve any customer queries or complaints.
This role requires you to embrace change and adapt to the challenges of a customer-focused position. Your drive to succeed will be key in exceeding sales and service objectives.
Training
Travel Consultant Level 3 Apprenticeship Standard
- You will be assigned a Learning Coach throughout the scheme to guide you towards achieving a Level 3 Travel Consultant qualification.
- Off-the-job training will be provided in line with the Occupational Standard.
- You will progress through the standards on an online learning platform, complete practical or written assessments, and maintain a portfolio of work evidence.
- Functional Skills in English and maths may be completed if you do not have GCSE Grade 4/C or equivalent.
What Happens Next
Our apprenticeships provide a strong foundation for a varied and exciting career with TUI.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Qualifications
- GCSE Maths & English (grade 9 – 4) - essential
Key Details
- Wage: £16,621 a year
- Working Week: Flexibility to work variable shift patterns, including evenings and weekends, to meet customer demand. Shift patterns are typically shared 4 weeks in advance. Days and hours to be confirmed.
- Hours: 37.5 hours per week
- Duration: 2 Years
- Start Date: 2026-11-04
- Closing Date: 2026-10-21
- Apprenticeship Standard: Travel consultant (level 3)
- Training Provider: TUI UK LIMITED