Apprenticeship
TL;DR
Key Takeaways
- Undertake a Transport Apprentice role learning transport planning, vehicle routing, and customer bookings.
- Gain experience in logistics operations, including driver briefings, issue logging, and compliance.
- Develop essential communication, problem-solving, and inter-personal skills.
- Receive a competitive salary and a range of benefits including holiday entitlement, bonus scheme, pension, and discounts.
About the Role
This apprenticeship will provide you with the skills and knowledge to succeed in a transport operations role.
Key Responsibilities
- Learning transport planning and vehicle routing
- Raising customer bookings
- Supporting the Transport Manager with vehicle servicing and maintenance scheduling
- Logging and reporting operational issues
- Briefing drivers at the start of the day and conducting debriefs at the end of the shift
- Assisting the customer service team with queries
- Developing an understanding of Transport Operator Licensing
- Developing an understanding of tachograph regulations
- Learning about dangerous goods handling requirements
- Developing professional email etiquette
- Building strong problem-solving skills
- Gaining experience across multiple internal and external systems
- Understanding health & safety responsibilities
- Awareness of aviation cargo security requirements and supporting the Security Manager
- Spending time with drivers to gain insight into their roles and the challenges within road transport
- Visiting customers
- Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
- Contribute to the First Choice continuous improvement program
Skills and Experience
- Clear and concise communication skills (written and spoken)
- Ability to follow processes
- Ability to support a culture of continuous improvement
- Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams
- Knowledge of Freight Forwarding industry: imports, exports and related processes is desirable
- Experience of HMRC procedures essential.
- 5 GCSEs including Maths and English at Grade C or above (or equivalent) - desirable
Benefits
- A competitive salary
- Generous holiday entitlement
- Eligibility to participate in the Employee Incentive Bonus Scheme
- Pension scheme which includes life assurance
- Access to professional employee assistance and wellbeing programme
- A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
- Training and Development opportunities with a strong focus on internal promotion
Hours
- 37.5 hours per week
How to Apply
If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.