Key Takeaways
- Gain practical experience in a global insurance environment while working toward a Level 3 Insurance Practitioner qualification.
- Support the servicing of multinational clients and help ensure their global insurance programs are delivered accurately and efficiently.
- Requires 5 GCSEs (including English & Maths) and a strong interest in a career in insurance.
- Hybrid working model with at least three days per week in the office.
- No visa sponsorship provided.
About the Role
Marsh is seeking a motivated and detail-focused individual to join our Multinational team within Risk Management. This is an exciting opportunity to gain practical experience in a global insurance environment while working toward a Level 3 Insurance Practitioner qualification.
What You'll Do
As an apprentice, you will develop a strong foundation in insurance, client service, multinational risk, and international business relationships. You will work alongside experienced colleagues and support the delivery of insurance programs for multinational clients across the world.
This role is ideal for someone who is organised, curious, and eager to learn. You do not need previous insurance experience—what matters most is your enthusiasm, attention to detail, and commitment to building a career in insurance.
Key Responsibilities:
- Support the servicing of a portfolio of multinational clients and help ensure their global insurance programs are delivered accurately, efficiently, and in line with regulatory requirements.
- Work with client teams and insurers to help set up compliant global insurance programs.
- Support the management of the international aspects of a portfolio of multinational clients.
- Help issue accurate and timely policy instructions through Marsh’s multinational coordination technology.
- Work with insurers and the Marsh international network to ensure required documentation is provided on time.
- Support the delivery and payment of global insurance programs.
- Assist with the annual review of network remuneration.
- Help respond to day-to-day queries from clients and Client Executives relating to multinational risks.
- Build an understanding of Marsh Multinational UK’s relationship with a specific country or region.
- Develop effective working relationships with colleagues across the international Marsh network and with insurers.
- Support the Multinational Advisory Practice team with insurer relationship management.
- Assist with projects and other activities supporting multinational client teams.
Qualification Gained
As part of the role, you will work toward a Level 3 Insurance Practitioner qualification. This will give you the opportunity to:
- Learn how the insurance market operates, including the roles of brokers, insurers, clients, and international networks.
- Develop knowledge of insurance products, processes, regulation, and risk management.
- Build practical skills in client service, policy administration, documentation, and relationship management.
- Apply your learning directly to real client work in a global business.
- Work toward a recognised industry qualification while gaining valuable workplace experience.
What You Need to Have
- Previous experience within a client/customer facing role (e.g., retail, hospitality, food & beverage).
- 5 GCSE’s at Grades 9 – 4 (including English & Maths).
- Right to Work in the UK or Republic of Ireland (no visa sponsorship provided).
- Strong interest in building a long-term career in insurance.
- A willingness to learn new systems, applications, and ways of working.
- Basic proficiency with Microsoft Office (Excel, Word, and Outlook).
- Excellent communication skills and the ability to adapt your approach for different audiences.
- Strong attention to detail, visual accuracy, and quality-checking skills.
- A client-service mindset and a commitment to delivering high-quality support.
- The ability to organise your work, follow procedures, and meet deadlines.
What Will Make You Stand Out
- Previous experience in insurance, financial services, customer service, or administration.
- An understanding of corporate or multinational insurance.
- Experience following defined procedures, controls, or regulatory requirements.
- An interest in working toward CII qualifications in the future.
- Evidence of building positive relationships with colleagues, customers, or stakeholders.
Why Join Our Team
- Professional development opportunities, interesting work, and supportive leaders.
- A vibrant and inclusive culture.
- A range of career opportunities, benefits, and rewards.
Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
