Apprenticeship · Level 3

Technology Support Apprentice

Wokingham Borough Council

£25,615 a year

Wokingham

Expected closing date: Sunday, 29 November 2026

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TL;DR

Key Takeaways

Undertake a Level 3 Information Communication Technician Apprenticeship.
Earn £25,615 per year, working 37 hours per week.
Gain experience in IT support, setting up equipment and resolving technical issues.
Applications close on 2026-11-29.

About the Role

This apprenticeship will involve providing support to internal staff.

What You'll Do

Provide support to internal staff.
Work towards the Level 3 Information Communication Technician Apprenticeship with LDN.
Set up laptops, tablets, and desktop computers for staff use.
Resolve non-complex customer requests, including application and account access.
Contribute to project work and support the wider team as required.

Training

This apprenticeship programme is delivered fully online.

What Happens Next

Upon completion of the Level 3 Information Communication Technician apprenticeship, you could progress to 2nd or 3rd line support, IT Support Officer, or similar roles.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem-solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical thinking
Team working
Creativity
Initiative
Non-judgemental attitude
Patience

Qualifications

GCSE English (grade 4-9/A*-C) - desired
GCSE Maths (grade 4-9/A*-C) - desired

Key Details

Wage: £25,615 a year
Working Week: Monday to Friday, 9:00 am to 5:00 pm. Ability to travel to a variety of locations in the borough and work outside of standard office hours when required.
Hours: 37 hours per week
Duration: 1 Year 6 Months
Start Date: 2027-01-18
Closing Date: 2026-11-29
Apprenticeship Standard: Information communications technician (level 3)
Training Provider: LDN APPRENTICESHIPS LTD