TL;DR
Key Takeaways
- Assist in creating and editing technical documentation, collaborating with engineers and product managers.
- Requires a degree in Computer Science, Technical Authoring, Technical Communication, or related field, with strong written communication skills.
- Familiarity with HTML, CSS, DITA, MadCap Flare, and Adobe InDesign is beneficial.
- Offers competitive pay, private healthcare, employee share opportunities, and other benefits.
About the Role
As a Technical Writer Intern, you will assist in the creation, editing, and maintenance of technical documentation for solutions across the Technical Publications team. You will collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy in documentation. You will use the products being documented to gain a thorough understanding and accurately represent features and functionalities in written content. You will support the quality assurance process by learning proofreading skills to review content for consistency, clarity, and adherence to style guidelines. You will also contribute to the creation of visual aids, diagrams, and other graphics to support written content.
Key Responsibilities
- Assist in the creation, editing, and maintenance of technical documentation, including user manuals, data sheets, installation instructions, and online help files
- Collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy in documentation
- Use the products being documented to gain a thorough understanding and accurately represent features and functionalities in written content
- Participate in the development of documentation processes and workflows to improve efficiency
- Research and understand complex technical concepts to translate them into clear and concise language for various audiences
- Support the quality assurance process by proofreading and reviewing documentation for consistency, clarity, and adherence to style guidelines
- Help maintain the document management system and update existing documents as needed
- Contribute to the creation of visual aids, diagrams, and other graphics to support written content
Entry Requirements
- Currently studying or recently completed a degree in Computer Science, Technical Authoring, Technical Communication, or a related field
- Strong written communication skills with an emphasis on clarity and accuracy
- Experience or familiarity with HTML, CSS, DITA, MadCap Flare, and Adobe InDesign
- Basic understanding of software or electrical engineering concepts; knowledge of both is ideal
- Knowledge of Office products (e.g., Microsoft Word, Excel, PowerPoint) and the ability to write scripts for these, as well as for Adobe InDesign and MadCap Flare
- Basic understanding of Agile development methodologies
- Developing the ability to understand and simplify complex technical information
- Strong attention to detail and organizational skills
- Ability to work as part of a team
What We Offer
- Competitive pay and pension
- Private healthcare
- Employee share opportunities
- Support when you are unwell
- Life assurance
- Family-friendly benefits
- Wellbeing support
- Everyday savings
- Protection when travelling for work
- Recognition and development