Key Takeaways
- Gain hands-on experience in customer service and sales within a global mobility leader.
- Work in a flagship retail branch in Dundee, developing transferable skills.
- Internship programme runs from May/June 2027 to September 2027.
- Open to all undergraduate university students.
About the Role
As an Intern, you'll play a vital role in the success of Enterprise Mobility while gaining first-hand experience of what it takes to run a successful customer-focused business.
Working in one of our flagship retail branches, you'll spend your time interacting with customers, delivering exceptional service, and developing valuable sales skills in a fast-paced environment. You'll learn how every customer interaction contributes to the overall success of the branch and gain a deeper understanding of how sales, service and operational excellence work together to drive business results.
This is real-world experience from day one. You'll take ownership of meaningful responsibilities, work alongside experienced colleagues and develop highly transferable skills that will help you stand out when entering the job market.
Key Areas of Focus:
- Customer Service & Relationship Building - Deliver exceptional customer experiences at every stage of the rental journey and build rapport with customers and confidently handle enquiries, reservations and concerns.
- Commercial Awareness – Understand customer needs and recommend products and services that provide the right solutions for the customer.
- Teamwork & Collaboration - Work collaboratively with colleagues to deliver exceptional customer service, support branch objectives and contribute to a positive team environment.
- Communication - Support customers by clearly explaining rental agreements, vehicle features and additional products.
Further Insights:
As you develop, you'll also gain insight into:
- How a successful branch operates day to day.
- How great customer service and sales directly impact business success.
- Fleet management and logistical planning.
- Business development and local marketing activity.
At the heart of this internship is delivering exceptional customer service and developing commercial skills. As your confidence grows, you'll gain valuable insight into the wider areas of the business and understand how your contribution impacts branch performance and profitability.
Application Information
- Start Dates: Successful candidates must be available to commence on one of the following dates: 17th May, 1st June or 7th June 2027.
- Programme Commitment: Candidates must be available to remain on the internship programme until Friday 3rd September 2027 with the potential to extend based on university schedule and business need.