Apprenticeship
TL;DR
Key Takeaways
- Earn while you learn on an award-winning apprenticeship programme equivalent to 5 GCSEs.
- Gain hands-on experience in customer service, store operations, and merchandising.
- Work 20 hours per week in a fast-paced retail environment with opportunities for career progression.
- Receive a comprehensive benefits package including 30 days holiday, pension, bonus scheme, and discounts.
About the Role
What you'll do
As a Store Apprentice, you'll earn while you learn, gaining hands-on experience in key areas such as customer service, product knowledge, merchandising, business operations, and safety procedures.
- Engage with customers: Understand their needs and provide excellent service through genuine conversations.
- Get involved in store operations: Handle deliveries, stock shelves, and assist with warehouse tasks – be prepared to roll up your sleeves! You'll be part of a close-knit team with plenty of support.
- Keep things running smoothly: Maintain a clean and well-organised store, ensuring everything is ready for our customers and safe for our colleagues.
- Learn while working: Set aside time each week to complete coursework, supported by your Store Manager and a dedicated apprenticeship coach.
This role is 20 hours per week and requires flexibility to manage early starts and late finishes, as stores are open from 7 AM to 8 PM. Candidates who live locally and can easily commute to the West Drayton store are preferred.
What you'll bring
- A positive attitude: A warm, friendly approach with a passion for delivering outstanding customer service.
- Reliability & flexibility: Show commitment to your team and customers, and adapt to the varied tasks that come your way.
- Energy & enthusiasm: No retail experience is required, just a willingness to learn and a drive to succeed.
What you'll get
- An award-winning apprenticeship program that’s the equivalent of 5 GCSE’s.
- A fast-paced work environment.
- Opportunities to move up the ladder within Toolstation and the wider Travis Perkins Group.
- Benefits:
- 30 days’ holiday (comprising 22 days plus 8 days in lieu of bank holidays)
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers