Showroom Project Coordinator Apprentice

This role focuses on the customer, recommending the right finance, products, and installation options. You will use software to create inspirational designs and coordinate multiple projects, supporting customers both virtually and face-to-face. You will guide customers from initial ideas through to delivery, ensuring their dreams become a reality.

What You'll Do

• Recommend finance, products, and installation options.
• Use software to produce inspirational designs.
• Coordinate multiple projects virtually and face-to-face.
• Work closely with colleagues and installers to deliver excellent service.
• Convert designs into sales.

What You'll Need

• Brilliant communication and relationship-building skills.
• Motivation by targets.
• Ability to work well as part of a team.
• Good problem-solving skills.
• A keen eye for design.
• Flexibility to work a rota including weekends, evenings, and bank holidays.

Qualifications & Training

• No formal qualifications are required.
• You will work towards the Level 3 Customer Service Specialist Apprenticeship.
• You will also undertake additional sales masterclasses.
• Training will be delivered through virtual workshops, on-the-job training, and webinars.
• Functional Skills in English and Maths will be provided if you do not hold GCSEs (or equivalent) at grade 4 or above.

Future Prospects

• Ongoing training and development.
• The apprenticeship is expected to last 13 months, with a permanent contract offered.
• Opportunity to move on to the next level upon completion.

Benefits

• Competitive salary (£14.10 per hour / £26,945 FTE)
• Individual bonuses up to £250 per quarter.
• Additional team incentives.
• £3,000 award for the highest performing colleagues.
• Team bonus incentives.
• An award-winning pension scheme.
• ShareSave options.
• 6.6 weeks holiday.
• Employee Assistant Programme.
• Shopping discounts.
• Colleague wellbeing benefits.