Service Technician Apprenticeship - Vertu Vauxhall Waltham Cross

This apprenticeship is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems.
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments.
• Participate in equipment installations and upgrades under supervision.
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately.
• Collaborate with team members to ensure timely completion of service requests and projects.
• Follow safety protocols and guidelines to maintain a safe working environment.
• Document service activities, including work performed, parts used, and customer interactions.
• Attend training sessions and workshops to enhance technical skills and product knowledge.
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations.
• Assist with inventory management, including tracking parts and supplies used during service operations.

Training

Motor Vehicle Service and Maintenance Technician (light vehicle) - Level 3 Apprenticeship Standard

• The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification.
• Apprentices are employed through the dealer network and attend week-long block training at a state-of-the-art training centre in Coventry.
• Block training is complemented by regular coaching visits from experienced coaches, virtual classroom sessions, and E-learning modules.
• Your development is supported throughout the apprenticeship journey, with learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, with opportunities within the expanding dealer network to progress into new roles upon successful completion.
• Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation.

What happens at the end

• There are many opportunities within the expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem-solving skills
• Analytical skills
• Team working

Qualifications

• GCSE English (Grade 4) - essential
• GCSE Maths (Grade 4) - essential

Key details

• Wage: £16,640 a year
• Working week: Monday - Friday, 8:30am - 5:30pm (40 hours per week)
• Duration: 3 Years
• Start date: 2026-12-02
• Closing date: 2026-11-18
• Apprenticeship standard: Motor vehicle service and maintenance technician - light vehicle (level 3)
• Training provider: CALEX UK LTD