Service Desk Analyst Apprentice
Arts Council EnglandExpected closing date: Friday, 20 November 2026
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Key Takeaways
- Apprenticeship as a Service Desk Analyst (Level 3) at Arts Council England.
- Earn £26,051 per year with benefits including a final salary pension and generous annual leave.
- Work a 35-hour week in Manchester with hybrid working options.
- Applications close on 20 November 2026.
About the Role
Contract: 19-month Fixed Term contract, Full Time (35 hours per week)
Salary: £26,051 per annum, plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
Location: Manchester. The role will be based at our Manchester office; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members if the team, normally 1-2 days a week.
About the Role
The Apprentice Service Desk Analyst will join the Digital and Technology team to develop practical IT skills while supporting colleagues across Arts Council England. Working alongside experienced professionals, you will gain hands-on experience in delivering customer-focused IT support, resolving technical issues, and helping staff make the most of digital tools and services. This role combines structured learning with workplace experience and provides an opportunity to develop a career in technology and digital services.
Benefits
Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme.
How to Apply
Closing date: 20 November 2026
Interviews: Week Commencing 30 November 2026
Please DO NOT apply through the Arts Council England Careers website, your application will not be processed.
To apply please click here : APPLY