Retail, Business and Customer Banking Summer Internship Programme London

Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You’ll receive full support, take on meaningful responsibilities, and build lasting connections—all while discovering what makes our culture unique.

If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive.

Why the Retail, Business and Customer Banking Internship programme?

Retail, Business and Customer Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care—offering expert help with fraud, bereavement, and complex financial needs.

We also empower over a million small and medium businesses through Business Banking, providing more than just funding—offering tools, guidance, and lasting partnerships.

Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we’re shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support.

At Barclays, you’ll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You’ll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark—and this could be the start of an exceptional career.

What You'll Do

• Execute small research projects to support strategic decision-making.
• Prepare presentations and reports to communicate research findings.
• Collaborate with senior management to implement research findings for retail banking.
• Work with cross-functional teams to support business initiatives.
• Participate in training and development programs.
• Identify opportunities, develop business cases, and manage the deployment and launch of new products and services.
• Manage client relationships and provide customer service support, including processing transactions and resolving complaints.
• Develop and implement financial models and strategies to support decision-making.
• Train and mentor junior colleagues.

Analyst Expectations

• Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• Develop in-depth technical knowledge and experience in your assigned area of expertise.
• Gain a thorough understanding of the underlying principles and concepts within your area of expertise.
• If in a leadership role, demonstrate leadership behaviours to create an environment for colleagues to thrive.
• If an individual contributor, develop technical expertise and act as an advisor.
• Impact the work of related teams and partner with other functions and business areas.
• Take responsibility for end results of operational processing and activities.
• Escalate breaches of policies/procedures appropriately and take responsibility for embedding new policies/procedures.
• Advise and influence decision-making within your area of expertise.
• Own risk management and strengthening controls.
• Deliver work in line with relevant rules, regulations, and codes of conduct.
• Understand how your sub-function integrates with the wider function and the organisation's products, services, and processes.
• Make evaluative judgements based on factual analysis, paying attention to detail.
• Resolve problems by identifying and selecting solutions using acquired technical experience, guided by precedents.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as a contact point for stakeholders outside your immediate function and build a network of contacts.

About Barclays Values and Mindset

All colleagues will be expected to demonstrate the Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship. They will also be expected to demonstrate the Barclays Mindset: Empower, Challenge, and Drive.

Location

London (Canary Wharf)

Visa Sponsorship

Barclays will accept applications from candidates who require visa sponsorship to work in the UK and will provide a skilled worker visa for successful applicants if they meet the Home Office’s eligibility criteria. Successful applicants who are not eligible to receive a skilled worker visa will need to have their own legal right to work in the UK.

Application Deadline

The closing date for applications is 31 October 2026. Please note that this vacancy may close ahead of the advertised date due to application volumes, and we therefore recommend submitting your application as early as possible.