TL;DR
Key Takeaways
- Earn £8.50 per hour, with pay increases after the first year, plus commission.
- Work towards a Level 3 Travel Consultant Apprenticeship qualification over two years.
- Work 30 hours per week on a varied shift pattern in Preston.
- Requires Grade 9-4 GCSEs in English and Maths.
About the Role
As an Apprentice Travel Advisor in our Preston store, you will gain valuable insight into the world of travel and work towards the Level 3 Travel Consultant Apprenticeship. This two-year scheme is structured to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You will focus on creating unforgettable holiday experiences for customers.
Working Hours
You will work 30 hours per week on a varied shift pattern, including weekends, bank holidays, and evenings.
What We Offer
- Starting salary of £8.50 per hour, with an increase after the first year.
- Commission scheme for exceeding targets.
- Holiday benefits, discounts, and special offers.
- Ability to purchase additional TUI time off.
- Health and Wellbeing support across Financial, Health, Social, Community, and Career areas.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the Job
- Inspire customers and colleagues with your passion for travel.
- Exceed sales and objectives, referred to as ‘Smashing your Targets’.
- Embrace change and challenges in a customer-facing role, both face-to-face and virtually.
- Investigate and resolve customer questions or complaints with the support of your colleague network.
- Receive training on various systems to enhance your knowledge, skills, and behaviours.
- Adapt your style to confidently answer questions and create memorable holidays for customers.
- Complete practical and written assignments via an online learning platform during your working week.
- Receive guidance through your apprenticeship from your manager and a dedicated learning coach to achieve a Level 3 Travel Consultant qualification.
About You
- Good knowledge of excellent customer service and a genuine passion for tourism.
- Dedicated to achieving goals, targets, and a Level 3 Travel Consultant qualification.
- Self-motivated, willing to act on feedback, and remain positive when faced with challenges.
- Willing to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with customers and colleagues.
- Organised, takes pride in your work, and able to communicate effectively.
- Grade 9 – 4 GCSE or equivalent in both English and Maths.
- Able to work a varied shift pattern in line with shop opening and closing times.
Application Process
- Complete our online assessment after submitting your application.
- Applications are not considered if you have been interviewed for this role in the last 6 months.