TL;DR
Key Takeaways
- Earn a starting salary of £8.50 per hour, with pay increases after the first year.
- Work towards a Level 3 Travel Consultant Apprenticeship qualification over two years.
- Work 30 hours per week in a Shrewsbury store with varied shifts, including weekends and evenings.
- Gain experience in customer service, sales, and destination expertise within the travel industry.
About the Role
As an Apprentice Travel Advisor in our Shrewsbury store, you will gain valuable insight into the travel industry and work towards a Level 3 Travel Consultant Apprenticeship. This two-year scheme is designed to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. Your focus will be on creating unforgettable holiday experiences for customers.
Working Hours
You will work 30 hours per week with a varied shift pattern, including weekends, bank holidays, and evenings.
What We Offer
- Starting salary of £8.50 per hour, with an increase after the first year.
- Commission scheme for exceeding targets.
- Holiday benefits, discounts, special offers, and the option to purchase additional TUI time off.
- Health and Wellbeing support across Financial, Health, Social, Community, and Career areas.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the Job
- Inspire customers and colleagues with your passion for travel.
- Exceed sales and objectives, referred to as ‘Smashing your Targets’.
- Embrace change and adapt to challenges in a customer-facing role, both face-to-face and virtually.
- Collaborate with your network to resolve customer queries and complaints.
- Receive support and training on various systems to enhance your knowledge, skills, and behaviours.
- Complete practical and written assignments via an online learning platform.
- Be guided through your apprenticeship by your manager and a dedicated learning coach to achieve a Level 3 Travel Consultant qualification.
About You
- Good knowledge of excellent customer service and a genuine passion for tourism.
- Dedicated to achieving goals, targets, and your Level 3 Travel Consultant qualification.
- Self-motivated, willing to act on feedback, and remain positive when faced with challenges.
- Willing to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with customers and colleagues.
- Organised, takes pride in your work, and communicates effectively.
- Achieved Grade 9–4 GCSE or equivalent in English and Maths.
- Able to work a varied shift pattern in line with shop opening and closing times.
Application Process
- Complete our online assessment after submitting your application.
- If you have been interviewed for this role in the last 6 months, we are unable to consider a further application.