TL;DR
Key Takeaways
- Work towards a Level 3 Travel Consultant Apprenticeship over two years.
- Earn a starting salary of £8.50 per hour, with potential for commission and pay increases.
- Gain experience in a customer-facing role within the travel industry, working varied shifts.
- Requires Grade 9-4 GCSEs in English and Maths.
About the Role
As an Apprentice Travel Advisor in our Hull Kingswood store, you will gain valuable insight into the world of travel and work towards the Level 3 Travel Consultant Apprenticeship. This two-year scheme is structured to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You will focus on creating unforgettable holiday experiences for customers.
Due to the nature of the role, you will work a varied shift pattern including weekends, bank holidays, and evenings.
What We Offer
- A starting salary of £8.50 per hour, with an increase after the first year.
- A commission scheme for exceeding targets.
- Holiday benefits, discounts, special offers, and the option to purchase additional TUI time off.
- Health and Wellbeing support across Financial, Health, Social, Community, and Career areas.
- Investment in your development and career progression.
- Pension scheme and life assurance.
What You'll Do
- Inspire customers and colleagues with your passion for travel.
- Exceed sales targets and objectives.
- Adapt to changes and challenges in a customer-facing role, both in person and virtually.
- Investigate and resolve customer queries or complaints with the support of your colleagues.
- Utilise and adapt to various systems and technologies to enhance customer knowledge and create memorable holiday experiences.
- Complete practical and written assignments as part of your apprenticeship within your working week, with support from your manager and a dedicated learning coach.
About You
- Strong customer service skills and a genuine passion for tourism.
- Dedicated to achieving goals, targets, and your Level 3 Travel Consultant qualification.
- Self-motivated, willing to act on feedback, and maintain a positive attitude.
- Adaptable to change and new ways of working.
- A team player who engages and collaborates effectively.
- Organised, takes pride in your work, and communicates effectively.
- Achieved Grade 9-4 GCSE or equivalent in English and Maths.
- Able to work a varied shift pattern, including weekends, bank holidays, and evenings.