TL;DR
Key Takeaways
- Earn £8.50 per hour as a Retail Apprentice Travel Advisor in Torquay.
- Work towards a Level 3 Travel Consultant Apprenticeship qualification over two years.
- Gain experience in sales, customer service, and holiday recommendations.
- Work a varied shift pattern including weekends and evenings.
About the Role
As an Apprentice Travel Advisor in our Torquay store, you will gain valuable insight into the world of travel and work towards a Level 3 Travel Consultant Apprenticeship. This two-year scheme is designed to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You will focus on creating unforgettable holiday experiences for customers.
Due to the nature of retail and customer service, you will work a varied shift pattern, including weekends, bank holidays, and evenings.
What We Offer
- Starting salary of £8.50 per hour, with an increase after the first year.
- Commission scheme for exceeding sales targets.
- Holiday benefits, discounts, special offers, and the option to purchase additional TUI time off.
- Health and Wellbeing support across financial, health, social, community, and career areas.
- Investment in your development and career progression.
- Pension scheme and life assurance.
What You'll Do
- Inspire customers and colleagues with your passion for travel.
- Exceed sales and objectives, referred to as 'Smashing your Targets' in Retail.
- Embrace change and challenges in a customer-facing role, both face-to-face and virtually.
- Investigate and resolve customer queries or complaints with the support of your colleagues.
- Receive training on various systems to enhance your knowledge, skills, and behaviours.
- Utilise your working week to complete practical and written assignments for your online learning platform.
- Receive guidance from your manager and a dedicated learning coach throughout your apprenticeship to achieve a Level 3 Travel Consultant qualification.
About You
- Good knowledge of excellent customer service and a genuine passion for tourism.
- Dedicated to achieving goals, targets, and your Level 3 Travel Consultant qualification.
- Self-motivated, willing to act on feedback, and remain positive when faced with challenges.
- Adaptable and willing to embrace change and new ways of working.
- A team player who engages and collaborates with customers and colleagues.
- Organised, takes pride in your work, and communicates effectively.
- Achieved Grade 9–4 GCSE or equivalent in English and Maths.
- Able to work a varied shift pattern in line with shop opening and closing times.