TL;DR
Key Takeaways
- Earn £8.50 per hour, with a pay increase after the first year, plus commission.
- Work towards a Level 3 Travel Consultant Apprenticeship qualification.
- Based in the TUI Port Talbot store, working varied shifts including weekends and evenings.
- Gain experience in customer service, sales, and travel expertise.
About the Role
Join TUI as an Apprentice Travel Advisor in our Port Talbot store and gain valuable insight into the travel industry. You will work towards a Level 3 Travel Consultant Apprenticeship over two years, developing into a destination expert to recommend and sell holidays, cruises, UK breaks, and additional products. Your focus will be on creating unforgettable holiday experiences for customers.
Working Hours
This role involves a varied shift pattern, including weekends, bank holidays, and evenings, particularly in busier stores.
About Our Offer
- Starting salary of £8.50 per hour, with an increase after the first year.
- Commission scheme for exceeding targets.
- Holiday benefits, discounts, special offers, and the option to purchase additional TUI time off.
- Health and Wellbeing support across financial, health, social, community, and career areas.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the Job
- Inspire customers and colleagues with your passion for travel.
- Drive to achieve and exceed sales targets.
- Embrace change and challenges in a customer-facing role, both face-to-face and virtually.
- Collaborate with colleagues to investigate and resolve customer queries or complaints.
- Receive training on various systems to enhance your knowledge and skills.
- Complete practical and written assignments for your apprenticeship via an online learning platform, with support from your manager and a dedicated learning coach.
About You
- Excellent customer service skills and a passion for tourism.
- Dedicated to achieving goals, targets, and your Level 3 Travel Consultant qualification.
- Self-motivated, willing to act on feedback, and positive when facing challenges.
- Adaptable to change and new ways of working.
- A team player who engages with customers and colleagues.
- Organised, takes pride in your work, and communicates effectively.
- Achieved Grade 9-4 GCSE or equivalent in English and Maths.
- Able to work a varied shift pattern in line with shop opening and closing times.