TL;DR
Key Takeaways
- Earn £8.50 per hour as a Retail Apprentice Travel Advisor in Dundee.
- Work towards a Level 3 Travel Consultant Apprenticeship qualification over two years.
- Gain experience in customer service, sales, and travel product recommendations.
- Work a varied shift pattern including weekends and evenings.
About the Role
As an Apprentice Travel Advisor in our Dundee store, you will gain valuable insight into the travel industry and work towards a Level 3 Travel Consultant Apprenticeship. This two-year scheme is designed to help you become a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You will focus on creating unforgettable holiday experiences for customers.
Working Hours
Due to the nature of customer service and flexibility, you will work a varied shift pattern including weekends, bank holidays, and evenings.
What We Offer
- Salary: Starting at £8.50 per hour, with an increase after the first year.
- Commission: Rewarded for exceeding targets.
- Benefits: Fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Wellbeing: Support across Financial, Health, Social, Community, and Career areas.
- Development: Investment in your development and career progression.
- Pension: Pension scheme and life assurance.
Your Responsibilities
- Inspire customers and colleagues with your passion for travel.
- Achieve and exceed sales targets.
- Adapt to a customer-facing role, interacting both face-to-face and virtually.
- Investigate and resolve customer queries and complaints with the support of your colleagues.
- Utilise and receive training on various systems to enhance your knowledge and skills.
- Complete practical and written assignments for your apprenticeship via an online learning platform.
- Receive guidance from your manager and a dedicated learning coach throughout your apprenticeship to achieve a Level 3 Travel Consultant qualification.
About You
- Possess good customer service skills and a genuine passion for tourism.
- Be dedicated to achieving goals, targets, and your Level 3 Travel Consultant qualification.
- Be self-motivated, willing to act on feedback, and remain positive when facing challenges.
- Be adaptable to change and new ways of working.
- Be a team player who engages and collaborates with customers and colleagues.
- Be organised, take pride in your work, and communicate effectively.
- Hold Grade 9 – 4 GCSE or equivalent in both English and Maths.
- Be able to work a varied shift pattern in line with shop opening and closing times.