Key Takeaways
- Undertake a 3-12 month internship at Amazon's MME1 Fulfillment Center in Darlington.
- Plan and implement continuous improvement initiatives using AI and data analytics.
- Requires current penultimate or final year university students in business, supply chain, transportation, or economics.
- Must have advanced Microsoft Excel skills and C1 level English.
About the Role
This is a full-time internship based at Amazon's MME1 Fulfillment Center at Symmetry Park, Darlington. Please note this is a warehouse/logistics environment located at a business park on the edge of Darlington. While Darlington has excellent rail connections, the site is approximately 3-4 km from the station with limited local bus services; having access to your own transport is an advantage.
What You'll Do
- Plan and implement continuous improvement initiatives to innovate the driver experience and make processes more efficient.
- Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions.
- Analyse feedback and use data to own and implement process improvements at the site.
- Work with station management and other stakeholders to identify and solve process-related issues.
- Audit processes for compliance and work to close any gaps by supporting business decisions with analytics.
As a Process Improvement Specialist, you will be at the forefront of making Amazon better – improving safety, productivity, and quality. You will run observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.
You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. You will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.
What You'll Gain
An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.
Entry Requirements
- Speak, write, and read fluently in English at C1 level or above.
- Work 40 hours/week minimum and commit to a 3 to 12 month internship maximum.
- Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field.
- Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros).
- Relevant fluency in communicating with a wide range of stakeholders, including peers and leadership.
Preferred Qualifications
- Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving.
- Understanding of Lean, Six Sigma, and Kaizen techniques.
- Understanding of scripting tools such as Python or SQL would be advantageous.
- Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access).