Operations Management Graduate
FirstGroupExpected closing date: Friday, 27 November 2026
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Key Takeaways
- Two-year Operations Management Graduate Programme in Norwich.
- Develop leadership skills, gain operational experience, and study for a Transport Manager CPC.
- Requires a 2:2 degree or above achieved in 2025 or 2026 and a full UK driving licence.
- Applications close Friday 27 November.
About the Role
About First Bus
First Bus is a leading UK bus operator committed to delivering sustainable, comfortable, and efficient passenger journeys through innovative technology and environmentally friendly vehicles. We are shaping the future of public transport and connecting communities.
The Role
This two-year Operations Management Graduate Programme is based in Norwich and offers the chance to learn how to run depots, lead people, and make a positive impact on local communities.
Development Opportunities
- Gain hands-on operational experience and take on real responsibility.
- Develop leadership skills through a structured programme including a New Manager Programme.
- Participate in four two-day graduate learning events and regular sessions with subject matter experts.
- Receive study support for your Transport Manager Certificate of Professional Competence (CPC).
- Opportunity to gain a Passenger Carrying Vehicle (PCV) driving licence and spend time in customer-facing roles.
- Receive support from a buddy, mentor, and dedicated managers.
- Complete a six-month rotation in a different location to experience the breadth of the organisation.
Upon completion of the programme, you will move into a first-line management role with a clear development pathway towards becoming an Operations Manager.
About You
We are looking for enthusiastic individuals who enjoy problem-solving and want to make a difference. You will need:
- A degree in any discipline, with a 2:2 or above, achieved in 2025 or 2026.
- A full UK driving licence.
- A passion for customer service.
- Excellent communication and interpersonal skills.
- Resilience and a positive approach to learning.
- The right to work in the UK.
- Previous work experience is desirable but not essential.
Application Process
- Online assessment (game-based exercises).
- Microsoft Teams video interview.
- Assessment centre, potentially followed by a final-stage interview.
Rewards
- Simply Health & Smart Health benefits (cashback, virtual GP, mental health support).
- Employee Assistance Programme (EAP) for 24/7 mental health support.
- Discount platform for high street brands and supermarkets.
- Discounted train travel (after 6 months service) and a free bus pass.
- Cycle to work scheme.
- Up to 25 days holiday + bank holidays.
- Pension scheme and option to buy discounted First Group shares.