Operations Analyst Project Management Degree Apprenticeship Programme Knutsford

Purpose of the Role

To support the day-to-day operations of the operations business division, providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Accountabilities

• Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
• Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
• Address incident, problem and change management issues to improve services across the bank.
• Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes.
• Provision of support for cleared derivatives, performing daily reconciliation of related fees and undertaking a range of complex customer and product related processing activities.
• Participation in training and development programs to enhance skills and knowledge.

Analyst Expectations

• Meet the needs of stakeholders/ customers through operational excellence and customer service.
• Perform prescribed activities in a timely manner and to a high standard.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of your own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

Getting Qualified

Barclays offers a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one, all whilst gaining a professional qualification at the same time. This programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age.

Why a Barclays Apprenticeship?

You’ll get the opportunity to earn whilst working towards a Project Management Degree Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. You will gain a professional qualification without a student loan, all whilst getting years of work experience under your belt.

Barclays has over 325 years of expertise in Banking and operates in 39 countries, employing around 90,000 people.

Why the Operations Apprenticeship Programme?

Operations keeps Barclays moving for customers, clients and colleagues. You’ll learn how banking services are delivered, how processes are improved, and how teams work together to manage risk, solve problems and provide excellent service.

Eligibility

• Qualifications: 3 A-levels at grades BBC, plus GCSE qualifications in both Maths and English at Grade C (4) or an equivalent qualification.
• Commitment: You’ll turn up every day ready to work hard, push yourself, and think differently about what you’re capable of.
• Government Funding Requirements: You must meet the Government's apprentice funding requirements, including a 3-year residence requirement (subject to exceptions) and the legal right to work for the full duration of the programme.
• Prior Study: You must not have undertaken any previous study, education, training, qualifications, or apprenticeship, gained learning or competence from prior work experience, or received prior funding or financial support which renders you ineligible for the Government’s apprentice funding.

Working in Knutsford

Our Knutsford campus blends heritage with innovation. Colleagues enjoy a vibrant community with clubs, activities, shuttle buses and onsite parking.

What Happens Once You Apply?

1. We'll review your application.
2. You'll be asked to complete our online assessments.
3. You'll be asked to complete a survey to confirm your eligibility.
4. Attend an in-person assessment day, including a group activity and interview (October 2026).
5. We'll let you know the outcome and give you feedback.