Apprenticeship · Level 3
Closes in 7 days
Medical Secretary Apprentice
Gateshead Health NHS Foundation Trust£25,272 a year
Gateshead
Expected closing date: Thursday, 19 November 2026
We recommend applying to open roles as soon as you are able. Employers may close applications early, so don't miss out.
TL;DR
Key Takeaways
- Undertake a Level 3 Business Administration apprenticeship and Certificate in Medical Terminology.
- Earn £25,272 per year working 37.5 hours per week.
- Gain essential administrative and medical terminology skills.
- Applications close on 2026-11-19.
- Progress to a band 3 role upon successful completion.
About the Role
This apprenticeship provides clerical and administrative support to the medical secretarial team under supervision. You will develop skills in audio/digital dictation, copy typing, and the preparation of accurate clinical correspondence.
Key Responsibilities
- Input, retrieve, and update patient information using Trust systems, ensuring accuracy, timeliness, and confidentiality.
- Handle telephone, email, and face-to-face enquiries from patients, relatives, clinical teams, and external agencies, escalating queries where appropriate.
- Assist with general office duties including filing, scanning, photocopying, and distribution of correspondence.
- Maintain strict patient confidentiality and comply with Trust information governance policies.
- Attend training, supervision sessions, and regular reviews with your line manager, assessor, and apprenticeship provider.
- Develop an understanding of medical terminology, departmental procedures, and the role of the medical secretary.
Training
You will undertake a Level 3 Business Administration apprenticeship and the Level 3 Certificate in Medical Terminology. Training will be delivered on-site, one day per week.
What Happens Next
Upon successful completion of the apprenticeship and sign-off of required competencies, you will progress into a band 3 role.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Non-judgemental approach
- Confidentiality awareness
- Data protection knowledge
- Medical terminology
- Typing skills (including audio typing)
Qualifications
- GCSE Maths and English (grade C/4 or above) - essential
- NVQ Business Administration (grade Level 2) - essential
Key Details
- Wage: £25,272 a year
- Working week: Monday to Friday, 9am - 5pm
- Hours: 37.5 hours per week
- Duration: 1 Year 3 Months
- Start date: 2027-01-05
- Closing date: 2026-11-19
- Apprenticeship standard: Business administrator (level 3)
- Training provider: GATESHEAD COUNCIL