Level 3 Business Administration apprenticeship

This apprenticeship will see you support Planning and Building Control services through a range of administrative tasks.

What You'll Do

• Assist with processing planning and building control applications and related documentation.
• Maintain and update records, databases, and electronic filing systems.
• Respond to customer enquiries by telephone, email, and in person.
• Support preparation and distribution of correspondence and service information.
• Learn and apply planning and building control procedures, policies and legislation.
• Develop the knowledge, skills, and experience required to provide an efficient and customer-focused service.
• Work effectively with colleagues and stakeholders while managing and prioritising workloads.
• Undertake such other duties and responsibilities which are appropriate to the grade of the post.

Training

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. You'll benefit from coaching, help and guidance from our dedicated team. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration Apprenticeship qualification.

What Happens Next

Once completed, you will be qualified to apply for any vacancies in the Technical Support Team and other administrative roles.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team Working

Qualifications Required

• GCSE English (grade C or 4) - essential
• GCSE Maths (grade C or 4) - essential

Key Details

• Wage: £15,434 a year
• Working week: Monday - Friday 9am-5pm
• Hours: 37 hours per week
• Duration: 1 Year 6 Months
• Start date: 2026-11-16
• Closing date: 2026-11-10
• Apprenticeship standard: Business administrator (level 3)
• Training provider: GATESHEAD COUNCIL