Entry Level
TL;DR
Key Takeaways
- Contribute to Legal Technology projects, client matters, solutions and workstreams.
- Develop capability in workflow, automation, data, collaboration tools and AI/GenAI technologies.
- Gain experience in legal services, technology, and business services with opportunities for international and cross-function exposure.
- Degree-level education or equivalent practical experience is desirable but not essential.
About the Role
As a Junior Legal Technologist, you will contribute to projects, client matters and Legal Technology solutions while building technical, legal-process and stakeholder capability. You will take ownership of defined activities or workstreams and may deliver these independently, with guidance and end-to-end accountability retained by a more senior colleague.
Responsibilities
- Contribute to Legal Technology projects, client matters, solutions and workstreams, delivering allocated activities to agreed requirements, standards and timescales.
- Take ownership of defined project elements such as requirements capture, configuration, testing, documentation, data preparation, training, user support or maintenance, with appropriate guidance.
- Work directly with lawyers, clients and colleagues to understand legal processes, user needs and intended outcomes, participating in meetings and client-facing activity where appropriate.
- Configure, test, document and support approved Legal Technology solutions, resolving straightforward issues and escalating complex or material matters promptly.
- Support the delivery of client-facing or matter-related work as the technology contributor, while a more senior colleague retains accountability for the overall project or solution.
- Support demonstrations, communications, training and adoption activity so that technology and new ways of working become embedded.
- Identify opportunities to improve processes, user experience, quality or efficiency and contribute ideas to the wider project team.
- Develop capability in workflow, automation, data, collaboration tools and approved AI and GenAI technologies.
- Document solutions, decisions and lessons learned to support continuity, supportability and knowledge reuse.
- Manage workload effectively, meet deadlines, and use licences, data and supplier support responsibly.
- Records time accurately where required and understands how own contribution supports chargeable and non-chargeable activity.
- Work within the firm’s information security, data protection, risk, procurement and quality requirements.
Skills & Experience
- Experience of working with technology, workflow, automation, data or AI-enabled solutions gained through education, internships, work experience or previous employment.
- Degree-level education or equivalent practical experience in a relevant field (e.g. technology, law, data, business) is desirable but not essential.
- An interest in how technology can improve legal-service delivery and client outcomes.
- Experience of gathering, analysing and interpreting information to support problem solving and decision making.
- An understanding of process-improvement principles and the ability to identify opportunities to improve ways of working.
- Ability to learn and apply new technologies quickly to practical business challenges.
- Strong analytical skills and attention to detail, including the ability to test work carefully and identify quality issues.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
- Experience of using Microsoft 365 applications and confidence working with a range of technology platforms.
- Experience of using generative AI tools to support day-to-day work, with an understanding of their capabilities, limitations and responsible use.
- Ability to prioritise work effectively and manage multiple activities to agreed deadlines.
- Experience within legal services, professional services or a technology environment is advantageous but not essential.
Key Behaviours
- Demonstrates curiosity about legal services, technology and new ways of working.
- Takes ownership of personal development and actively builds technical and legal-process knowledge.
- Takes responsibility for the quality and timely delivery of allocated project activity.
- Works collaboratively across legal, technology and business teams and seeks to understand stakeholder needs.
- Actively seeks out and responds positively to feedback, and applies learning to improve future delivery.
- Shows initiative and investigates issues while recognising when guidance or escalation is required.
- Promotes adoption by being patient, responsive and positive when supporting users through change.
Benefits
- Fair, transparent and equitable benefits.
- Reward alignment to firm values, going above and beyond, and individual performance.
- Support for flexible ways of working through remote working policy and commitment to flexible, agile and hybrid working.
- Support for health and performance through dental, healthcare and wellness support.
- Commitment to diversity and inclusion.
- Platform for career progression through structured professional and personal training, mentoring and development programs.
- Experience and opportunity through international and cross-function exposure.
- Opportunity to give back through pro bono work and community engagement.
- Retirement planning, insurance and assurance.
