Junior Dev Ops Engineer (Graduate) - Reuters Imagen

Reuters Imagen is a cloud-native media asset management platform used by major sports organisations, broadcasters, and news providers. It manages, enriches, and distributes large-scale video content.

What You'll Do

As a Junior Dev Ops Engineer, you will be part of the Reuters Imagen DevOps team, responsible for deploying, operating, and extending customer platforms across AWS and Azure. You will automate processes and build integrations.

Key Responsibilities:

• Learn to deploy, configure, troubleshoot, and maintain Imagen platform installations in cloud environments.
• Diagnose issues across the full stack: application, database, storage, network, and infrastructure.
• Onboard new Reuters content partners by configuring ingest pipelines, transforming metadata, and validating content delivery.
• Integrate customer Imagen systems with Reuters Connect following established procedures.
• Maintain and extend infrastructure as code using Terraform and CI/CD pipelines.
• Build custom automation for customer platforms, including watch folders, event-driven ingest pipelines, API integrations, and automation scripts.
• Investigate and resolve failed ingests and platform incidents using logs and metrics.
• Plan and execute media migrations and support the decommissioning of legacy systems.
• Document your work on internal wikis and repositories.
• Collaborate with Reuters content partner managers and stakeholders to understand requirements and provide updates.

What We're Looking For

This is a junior role, and we value curiosity and a methodical approach over extensive experience. Exposure through a placement, apprenticeship, first technical role, degree, or self-taught projects is welcomed.

Required Qualifications:

• Working knowledge of at least one major public cloud (AWS or Azure) and a desire to learn the other.
• Scripting ability in PowerShell and/or Python, with a willingness to become proficient in both.
• Familiarity with SQL and relational databases (MySQL/MariaDB), including reading and writing queries.
• Experience with version control using Git and understanding of branching/pull requests.
• Comfort working with structured data formats (XML, JSON) and calling REST APIs.
• Strong analytical and troubleshooting skills.
• Clear written and verbal communication skills, including with non-technical stakeholders.
• Good organisational skills with the ability to manage multiple tasks and provide progress updates.

Preferred Qualifications (will be learned on the job):

• Infrastructure as code (ideally Terraform).
• CI/CD pipelines (ideally GitHub Actions).
• XSLT and XPath, or experience transforming data between schemas.
• Windows Server administration, IIS, and Linux fundamentals.
• Core AWS services (EC2, S3, Lambda, SQS, IAM, Secrets Manager, CloudWatch).
• Networking fundamentals (DNS, TLS, firewalls, VPNs, load balancing).
• Containers and orchestration (Kubernetes/EKS/AKS).
• Web server configuration (Apache).
• Monitoring, alerting, and log analysis.
• An interest in video and media technology (codecs, containers, transcoding, delivery formats).

What’s In It For You?

• Hybrid Work Model: Flexible hybrid working (2-3 days a week in the office).
• Flexibility & Work-Life Balance: "Flex My Way" policies, including up to 8 weeks work from anywhere per year.
• Career Development: Continuous learning and skill development through "Grow My Way" programming.
• Industry Competitive Benefits: Flexible vacation, Mental Health Days, Headspace app access, retirement savings, tuition reimbursement, and wellbeing resources.
• Culture: Award-winning reputation for inclusion, belonging, flexibility, and work-life balance.
• Social Impact: Two paid volunteer days annually and opportunities for pro-bono projects and ESG initiatives.
• Real-World Impact: Contribute to upholding justice, truth, and transparency through trusted journalism and technology.