Key Takeaways
- Support the administration, maintenance and improvement of digital systems and data management processes.
- Use Flowfinity and Microsoft 365 technologies to ensure accurate data capture and management.
- Provide first-line support to users, troubleshoot issues, and deliver training.
- Ideal for school/college leavers interested in data, technology, and geoscience.
About the Role
Main Function
RSK Geoscience is seeking a motivated and detail-oriented Data & Systems Technician to join our Data Management Team based in Bristol.
Working closely with operational teams, including key stakeholders within the business, you will support the administration, maintenance and continuous improvement of digital systems and data management processes. A key focus of the role will be supporting the effective use of Flowfinity and Microsoft 365 technologies, ensuring project data is captured accurately, maintained consistently and managed in accordance with company procedures.
The successful candidate will play an important role in supporting users, maintaining data quality, improving workflows and helping drive digital transformation initiatives across the business.
As part of the RSK Geoscience Data Management Team, your responsibilities will include:
- Supporting the day-to-day administration and maintenance of Flowfinity applications, forms and workflows.
- Assisting in the development, testing and implementation of digital forms, data collection processes and operational workflows.
- Providing first-line support to Flowfinity and Microsoft 365 users, troubleshooting issues and escalating where appropriate.
- Delivering user training and onboarding support, including the preparation of guidance documents, procedures and training materials.
- Working closely with operational teams to ensure project information is captured, managed and reported efficiently.
- Performing data entry, data validation and quality assurance activities across a range of project datasets.
- Reviewing and validating information to identify omissions, inconsistencies and transcription errors.
- Maintaining organised digital records and supporting document management activities.
- Assisting with routine data cleansing, formatting and quality control checks.
- Supporting the preparation of reports, dashboards and data summaries for project and business requirements.
- Using Microsoft 365 applications, including Excel, Word, Teams and SharePoint, to support daily operations.
- Using approved AI-powered tools, including Microsoft Copilot, to enhance productivity and improve business processes.
- Identifying opportunities to improve data management practices and operational workflows.
- Supporting wider business improvement, digitalisation and automation initiatives as required.
Skills and Experience
Essnetial:
- Good numeracy and literacy
- Excellent attention to detail and a strong commitment to data quality and accuracy.
- Good working knowledge of Microsoft 365 applications, particularly Excel, Teams and SharePoint.
- Strong organisational and time-management skills.
- Ability to follow defined data processes.
- Excellent logical/problem solving ability.
- Ability to work effectively both independently and as part of a collaborative team.
- Confidence supporting users and providing assistance with digital systems and business applications.
- Ability to follow documented procedures consistently while maintaining high standards of work.
- Willingness to learn new systems
Desirable:
- Experience with Flowfinity, workflow management systems, digital forms or business applications
- Familiarity with Microsoft Power Platform technologies.
- Experience delivering user support or training
- Experience with SQL or basic programming
- Familiarity with AI/digital productivity tools
- An interest in geology, geography, geoscience or environmental sceince would be beneficial.
Qualifications
- GCSEs (or equivalent) in English and Mathematics, ideally at Grade 4/C or above.
- A Level 3 qualification such as A Levels, BTEC, T Level, apprenticeship or equivalent is desirable, particularly in IT, Computing, Data, Digital Technology, Mathematics, Science, Geography, Geology or a related subject.
- We welcome applications from school/college leavers, and candidates at the beginning of their career who can demonstrate an interest in data, technology and geoscience.
- Previous experience of data management or the geoscience sector is beneficial but not essential, as training will be provided.
Development Opportunities
RSK Geoscience is committed to staff development and offers training opportunities to grow your skills and support career progression. As a Data Technician, you will have the opportunity to develop your technical expertise and gain experience with industry-leading tools, data management processes, and project work.
Why Join Us?
This is an exciting opportunity for someone looking to begin or develop their career in data management and geosciences. RSK Geoscience offers a friendly and supportive working environment, with opportunities for professional development and career progression.
If you are enthusiastic, detail-oriented, and ready to join a growing team, we would love to hear from you!
