TL;DR
Key Takeaways
- Gain a Level 3 Information Communications Technician apprenticeship over 18 months.
- Work with experienced ICT professionals to maintain Amazon's IT infrastructure.
- Requires at least 5 GCSEs at grade 4 (C) or above; no prior experience needed.
- Must be 18+ with the right to work in England and have lived in the UK for the last 3 years.
- Programme starts September 2027.
About the Role
This is an 18-month fixed-term contract for an IT Apprentice to join Amazon's Operations, IT, & Support Engineering department.
What You'll Do
As an IT Apprentice, you will play a crucial role in maintaining the IT and telecommunications infrastructure that supports Amazon's business operations. You will learn to troubleshoot and resolve issues, ensuring systems and services are secure and resilient.
A typical day may involve:
- Interpreting and prioritising customer requirements, providing remote or in-person support.
- Diagnosing and rectifying faults, documenting solutions, and escalating complex problems.
- Installing and configuring computer systems, performing software upgrades, and maintaining network environments.
- Monitoring system performance and applying security measures.
- Establishing and deploying digital communication or telecommunications systems.
- Communicating with stakeholders at all levels.
- Maintaining a safe and secure working environment.
What You'll Gain
- A broad technical foundation in areas such as network management, cloud services, virtualisation, and telecommunications.
- Development of communication and organisational skills.
- Experience working in a fast-paced environment, with opportunities to take ownership early.
- You will work towards the Level 3 Information Communications Technician apprenticeship standard.
- Supportive coaching, tailored development, and rewarding work.
Entry Requirements
To be eligible for this apprenticeship, you must:
- Be 18 years or over before the start date (September 2027).
- Have the right to live and work in England at the point of enrolment (June 2027). If you are on a visa, this must enable you to legally work and reside in England for the entire duration of the programme from enrolment.
- Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date.
- Not be registered to study on a UK government funded course ending August 2027 or later.
- Be prepared to travel for external/mandatory training.
- Hold at least 5 GCSEs (or equivalent) at grade 4 (C) or above in any subject.
- Not already have a qualification in a similar subject at the same or higher level than this apprenticeship.
- Have some or little knowledge/experience of the occupation.
About the Programme
This is an 18-month apprenticeship programme, starting in September 2027. It combines classroom/virtual-based training, on-the-job training at your Amazon base location, online learning, and mentoring.
Application Information
- Closing Date: Not specified. Applications may close early.
- Start Date: September 2027
- Contract Length: 18 months fixed-term contract.
Additional Information
- You may be required to travel to a training centre as part of your off-the-job learning.
- Amazon is committed to creating an inclusive environment and is an equal opportunities employer.