Apprenticeship · Level 3
TL;DR
Key Takeaways
- Earn £23,000 per year while completing a Level 3 Insurance apprenticeship.
- Gain hands-on experience as an Insurance Account Handler in Manchester.
- The programme includes structured learning, professional qualifications, and 25 days' annual leave.
- Applications close on 13 November 2026.
About the Role
Insurance Apprenticeship Programme 2027
This is an 18-month development programme where you will complete a Level 3 Insurance apprenticeship.
About the Role
As an Insurance Account Handler, you will help look after existing clients and support them with their insurance policies within the Commercial & Schemes division. This division works with clients across various sectors including construction, hospitality and leisure, manufacturing, real estate, motor, education and professional services.
What you'll be doing:
- Begin with a structured induction before joining the Commercial & Schemes team.
- Learn the foundations of commercial insurance and the role of an Account Handler.
- Draft clear and professional email correspondence for clients and insurers.
- Build confidence speaking with clients and insurers, answering queries and gathering information via email and phone.
- Help gather and share information needed to manage policies and support client requests.
- Support with maintaining accurate and up-to-date client records.
- Build long-term relationships and provide excellent customer service.
- Learn how amendments to insurance policies are managed and the policy renewals process.
Who we're looking for:
No prior insurance experience is needed.
You should be:
- Curious and motivated to learn about insurance and develop your career.
- A confident communicator, comfortable speaking with different people by phone and email.
- Able to build positive relationships with clients, insurers and colleagues.
- Tenacious and resilient when facing challenges.
- Organised and able to manage different tasks and priorities.
- Attentive to detail with strong written communication skills.
- Proactive and willing to ask questions, contribute and support the wider team.
Eligibility Requirements:
- Full and unrestricted right to work in the UK.
- Lived permanently in the UK for the last 3 years.
- Achieved a grade C/4 in GCSE English and Maths.
- Do not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Application Process:
- Online application form (no CV required).
- Online gamified assessment.
- Pre-recorded video interview.
- In-person assessment centre (travel costs covered).
What we offer:
- £23,000 salary.
- Generous pension scheme.
- Fully funded professional qualifications.
- Structured learning and development through an 18-month programme.
- 25 days' annual leave, plus bank holidays.
- Access to discounted personal health policies, wellbeing support, and a range of employee benefits and insurance products.
Important Information:
- You may only apply to one apprenticeship programme for the 2027 intake. Duplicate applications will not be considered.
- This is a permanent role from day one.
- You are expected to work in the office at least 4 days per week and must live within a commutable distance of Manchester.
- Reasonable adjustments can be accommodated.