Apprenticeship · Level 3
TL;DR
Key Takeaways
- Earn £23,000 per year while completing a Level 3 Insurance apprenticeship.
- Gain hands-on experience as an Insurance Account Handler in Maidstone.
- Complete an 18-month development programme with a permanent role from day one.
- Applications close on 13 November 2026.
About the Role
This is an 18-month development programme where you will join Howden in a permanent role from day one, working towards a recognised qualification and building skills for your future career.
What You'll Be Doing
- Learn the foundations of commercial insurance and the role of an Account Handler.
- Draft professional email correspondence for clients and insurers.
- Build confidence communicating with clients and insurers via email and phone.
- Assist in managing policies and supporting client requests.
- Help maintain accurate client records.
- Develop long-term relationships and provide excellent customer service.
- Learn about managing insurance policy amendments and renewals.
Who We're Looking For
No insurance experience is necessary as you will be taught everything you need to know. You should be:
- Curious and motivated to learn about insurance.
- A confident communicator, comfortable speaking with people by phone and email.
- Able to build positive relationships with clients, insurers, and colleagues.
- Tenacious and resilient.
- Organised with the ability to manage multiple tasks.
- Attentive to detail with strong written communication skills.
- Proactive and willing to support the wider team.
Eligibility Requirements
- Full and unrestricted right to work in the UK.
- Lived permanently in the UK for the last 3 years.
- Achieved a grade C/4 in GCSE English and Maths.
- Not already hold a qualification that significantly overlaps with this apprenticeship.
Application Process
- Online application form (no CV required).
- Online gamified assessment.
- Pre-recorded video interview.
- In-person assessment centre (travel costs covered).
What We Offer
- £23,000 salary.
- Generous pension scheme.
- Fully funded professional qualifications.
- Structured 18-month development programme.
- 25 days' annual leave, plus bank holidays.
- Access to discounted personal health policies, wellbeing support, and other employee benefits.