Apprenticeship · Level 3
TL;DR
Key Takeaways
- Earn £23,000 per year while completing a Level 3 Insurance Apprenticeship.
- Gain hands-on experience in client servicing, claims, sales, or renewals within the Personal Lines & Commercial team.
- The programme lasts 18 months, starting in September 2027, with a requirement to work in the office 4-5 days per week.
- No prior insurance experience is needed; you must be a recent school/college leaver with GCSE English and Maths at grade C/4 or above.
About the Role
This is an 18-month development programme where you will earn and learn, working towards a recognised Level 3 insurance qualification.
Personal Lines & Commercial Insurance Apprenticeship
Join the Personal Lines and Commercial team to help individuals, families, and local businesses find insurance for their homes, cars, and health, as well as supporting businesses with risk management. You will gain experience in Client Servicing, Claims, Insurance Sales, or Renewals.
What you'll be doing:
- Begin with a structured induction.
- Work alongside experienced colleagues, gradually taking on more responsibility.
- Learn the foundations of insurance, customer service, and sales through hands-on experience and structured training.
- Support colleagues in finding suitable insurance solutions for new and existing clients.
- Develop written communication skills by preparing professional client correspondence.
- Build confidence speaking with clients and insurers via email and phone.
- Learn to build long-term relationships and provide excellent customer service.
- Assist with maintaining accurate client records.
- Learn how insurance policy amendments and renewals are managed.
Who we're looking for:
No insurance experience is needed. You should be:
- A final year or recent school, sixth form, or college leaver.
- Confident communicating with a wide range of people, including over the phone.
- Resilient, able to handle challenges, and enjoy fast-paced environments.
- Curious, motivated to learn, with a genuine interest in developing your knowledge and skills.
- Energised by targets and committed to delivering results.
- Someone who enjoys building positive relationships and working with others.
- Able to express ideas clearly, both verbally and in writing.
- Comfortable working with numbers and handling basic numerical information accurately.
- Organised, dependable, and able to manage time and workload effectively.
Eligibility requirements:
- Must have the full and unrestricted right to work in the UK.
- Must have lived permanently in the UK for the last 3 years.
- Must have achieved a grade C/4 in GCSE English and Maths.
- Must not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Application process:
- Online application form (no CV required).
- Online gamified assessment.
- Pre-recorded video interview.
- In-person assessment centre (travel costs covered).
What we offer:
- £23,000 salary and a generous pension scheme.
- Fully funded professional qualifications.
- Structured learning and development through an 18-month programme.
- 22 days annual leave plus bank holidays.
- Access to discounted personal health policies, wellbeing support, and employee benefits.
Working arrangements:
- You are expected to work in the office 4-5 days per week.
- You must live within a commutable distance of Eastleigh.
- This is a permanent role from day one.