Apprenticeship · Level 3
TL;DR
Key Takeaways
- Earn £23,000 per year while completing a Level 3 Insurance apprenticeship.
- Gain hands-on experience as an Insurance Account Handler in Croydon.
- The programme includes a structured 18-month development plan with fully funded qualifications.
- Applications close on 13 November 2026.
- Requires a minimum of grade C/4 in GCSE English and Maths, with no prior insurance experience needed.
About the Role
Insurance Apprenticeship Programme 2027
This is an 18-month development programme where you will join Howden on a permanent role from day one.
About the Role
This programme focuses on the Commercial Insurance sector. You will work within the Commercial & Schemes division, assisting organisations of various sizes with their insurance needs. Your role will be an Insurance Account Handler, responsible for looking after existing clients and supporting their insurance policies.
What you'll be doing:
- Begin with a structured induction.
- Learn the foundations of commercial insurance and the role of an Account Handler.
- Draft professional email correspondence for clients and insurers.
- Develop confidence in communicating with clients and insurers via email and phone.
- Assist in gathering and sharing information for policy management and client requests.
- Support the maintenance of accurate client records.
- Build long-term relationships and provide excellent customer service.
- Learn about managing insurance policy amendments and renewals.
Who we're looking for:
No prior insurance experience is required.
You should be:
- Curious and motivated to learn about insurance.
- A confident communicator, comfortable speaking with different people.
- Able to build positive relationships.
- Tenacious and resilient.
- Organised with the ability to manage multiple tasks.
- Attentive to detail with strong written communication skills.
- Proactive and willing to ask questions.
Eligibility Requirements:
- Full and unrestricted right to work in the UK.
- Lived permanently in the UK for the last 3 years.
- Achieved a grade C/4 in GCSE English and Maths.
- Not already hold a qualification that significantly overlaps with this apprenticeship.
Application Process:
- Online application form: No CV required. Upload a blank document.
- Online gamified assessment: Games to assess natural strengths and situational approaches.
- Pre-recorded video interview: Record answers to questions.
- Assessment centre: In-person assessment at one of their offices, including group activities.
What Howden offers:
- Salary: £23,000 per year.
- Generous pension scheme.
- Fully funded professional qualifications.
- Structured learning and development through the 18-month programme.
- 25 days' annual leave, plus bank holidays.
- Access to discounted personal health policies, wellbeing support, and employee benefits.
Important Information:
- You may only apply to one apprenticeship programme for the 2027 intake. Duplicate applications will not be considered.
- The role requires working in the office at least 4 days per week and living within a commutable distance of Croydon.
- Reasonable adjustments can be accommodated.