Apprenticeship · Level 3
TL;DR
Key Takeaways
- Earn and learn on an 18-month Level 3 Insurance Apprenticeship Programme in Bournemouth.
- Starting salary of £23,000 per year, with a permanent role from day one.
- Gain hands-on experience in sales, customer service, and insurance.
- Applications close on 13 November 2026.
- Requires GCSE English and Maths at grade C/4, and UK residency for 3 years.
About the Role
This is an 18-month development programme leading to a Level 3 Insurance apprenticeship qualification.
About the Role
Join Howden's Personal Lines division, which supports individuals and families with insurance for home, car, private medical, and critical illness cover. You will be part of a supportive and high-performing Sales team, helping clients find the insurance solutions they need.
What you'll be doing:
- Learn the foundations of insurance, customer service, and sales through hands-on experience and structured training.
- Support colleagues in finding suitable insurance solutions for new and existing clients.
- Play an active role in achieving sales goals by securing new business opportunities and supporting client renewals.
- Develop written communication skills by preparing professional client correspondence.
- Build confidence speaking with clients and insurers, answering queries and gathering information via email and phone.
- Learn how to build long-term relationships and provide excellent customer service.
- Support with maintaining accurate client records.
- Learn how insurance policy amendments and renewals are managed.
Who we're looking for:
No prior insurance experience is needed. You should be:
- A final year or recent school, sixth form, or college leaver.
- Confident communicating with a wide range of people, including over the phone.
- Resilient and enjoy working in fast-paced environments.
- Curious and motivated to learn.
- Energised by targets and committed to delivering results.
- Someone who enjoys building positive relationships and working with others.
- Able to express ideas clearly, both verbally and in writing.
- Comfortable working with numbers and handling basic numerical information accurately.
- Organised, dependable, and able to manage time and workload effectively.
Eligibility Requirements:
- Must have the full and unrestricted right to work in the UK.
- Must have lived permanently in the UK for the last 3 years.
- Must have achieved a grade C/4 in GCSE English and Maths.
- Must not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Application Process:
- Online application form: No CV required. Upload a blank document.
- Online gamified assessment: Games to understand your natural strengths and how you approach situations.
- Pre-recorded video interview: Record answers to questions using your phone or laptop.
- Assessment centre: In-person activities and team meet at one of their offices. Travel costs will be covered.
What we offer:
- Salary: £23,000 per year.
- A permanent role from day one with a fully funded, 18-month development programme.
- Fully funded professional qualifications.
- 22 days' annual leave, plus bank holidays.
- Generous pension scheme.
- Access to discounted personal health policies, wellbeing support, and employee benefits.
Important Information:
- You may only apply to one apprenticeship programme for the 2027 intake. Duplicate applications will not be considered.
- This is an office-based role in Bournemouth, requiring at least 4 days per week in the office during the apprenticeship, and 5 days per week thereafter.
- Reasonable adjustments can be accommodated; contact the Recruitment Partner for more information.