Industrial Placement - Customer Experience & Events
Bentley MotorsExpected closing date: Friday, 23 October 2026
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Key Takeaways
- Gain hands-on experience in Customer Experience & Events at Bentley Motors.
- Earn a salary of £25,500 per year.
- Undertake a 12-month placement from August 2027 to August 2028.
- Based at Bentley's headquarters in Crewe, Cheshire.
- Requires students on track for a 2:1 in Marketing, Events, Business Studies, Communications or similar.
About the Role
As an Industrial Placement Student at Bentley, you will play a key part in Bentley’s journey to extraordinary vehicles for our customers. Based out of our state-of-the-art headquarters in Crewe, you will support the delivery and continuous enhancement of Bentley’s Visitor Experience by combining customer-facing operations with marketing, communications and administrative support.
Main Responsibilities
- Support the delivery of Visitor Experience operations, including reception duties, boutique sales, visitor enquiries, tour bookings, events and front-of-house activities.
- Manage and maintain marketing content across digital channels, including the website, social media, digital screens and promotional materials.
- Coordinate stakeholder engagement activities, support key projects and identify opportunities to improve customer and operational processes.
- Maintain customer data, reporting, purchase orders and administrative processes to support efficient day-to-day operations.
About the Department
The Visitor Experience team plays a key role in delivering exceptional experiences for Bentley customers, visitors and retailers. Through the management of tours, events, and customer engagement activities, the team showcases the Bentley brand and products, creating memorable experiences that support product sales and purchasing decisions and contribute to commercial objectives, while driving operational excellence and continuous improvement across the visitor journey.
What we are looking for
The successful candidates will be on track to achieve a 2:1 in the following degrees: Marketing, Events, Business Studies, communications or similar fields.
Skills required for the role
- Excellent customer service and communication skills.
- Strong organisational and coordination abilities.
- Digital marketing and content management awareness.
- Proactive problem-solving and continuous improvement mindset.
What we offer
As an Industrial Placement you will have access to the following benefits:
- A starting salary of £25,500
- Support from our Early Careers team and 121 manager mentorship
- 35 days’ holiday inclusive of bank holidays
- 10% pension contribution with life assurance benefits
- Learning and development opportunities
Right To Work
To be eligible for an Early Careers programme you must have a legal right to work in the UK for the duration of the placement or graduate scheme. We welcome students who have Settled Status, a Tier 4 Visa, or a Graduate Visa. We are unable to offer sponsorship for our Early Careers positions.
The application process
- Submit your application, including your CV and Cover letter,
- Applications will be screened by our HR team and the Hiring Manager,
- Shortlisted candidates will be contacted by our recruitment team and invited to attend an online Assessment between 9th – 27th November,
- Candidates successful at assessment stage will receive an offer shortly afterwards.
- All applicants will be kept informed throughout the recruitment process