Housing & Property Management Apprentice - Manchester

Build your future from the ground up.

The Lloyds Living Property Management (LLPM) team is responsible for ensuring our properties are safe, compliant, and ready for customers. They manage tenancies, maintain homes, and ensure customers feel safe.

As a Level 3 Housing & Property Management apprentice, you will be involved in the day-to-day operations of the LLPM team.

What You'll Be Doing

You will rotate through Lettings, Customer Operations, and Property Operations, gaining hands-on experience in property management and customer support.

Your responsibilities will include:

• Assisting customers in finding suitable homes.
• Ensuring properties are well-maintained and issues are resolved promptly.
• Providing professional and caring customer interactions.
• Learning how professionally managed homes operate.
• Working with our charity partner, Regeneration Brainery, to support young people pursuing careers in the property and regeneration sector.

What You'll Learn

You will work towards your Level 3 Housing & Property Management apprenticeship qualification.

You will gain a solid foundation in the housing sector, learning to:

• Manage the full tenancy lifecycle, from lettings and contracts to end of tenancy.
• Understand the legal and regulatory framework governing landlord and tenant law.
• Oversee property repairs and regular maintenance.
• Manage stakeholders and assist customers with problems.
• Respond to real-world challenges such as anti-social behaviour and supporting vulnerable customers.

What You'll Gain

• A Level 3 Housing & Property Management Apprenticeship (A-level equivalent).
• Two years of real-world experience combined with classroom learning.
• Opportunities to progress or gain membership with professional bodies like ARLA Propertymark or the Chartered Institute of Housing (CIH).

Requirements

• Be at least 18 years old on 1st September 2027.
• Achieved 5 GCSEs grades 4-9, including English & Maths.
• Possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme (up to three years).

Location

Manchester. This is a hybrid role, requiring four days a week in the office.

Salary & Benefits

• Fixed apprenticeship salary: £27,400 per year.
• Upon successful completion, you will be re-graded to a salary consistent with your business area.
• Generous pension contribution of up to 15%.
• Annual performance-related bonus.
• Share schemes including free shares.
• Discounted shopping and other adaptable lifestyle benefits.
• 22 days’ holiday, plus bank holidays.
• A range of wellbeing initiatives and generous parental leave policies.

Application Process

Submit your application → Complete online assessments → If successful, attend the Assessment Centre in February → Receive your outcome.

Important Information

• This programme may close early if a high number of applications are received.
• Due to Home Office requirements, visa sponsorship is not available for this apprenticeship role as the salary does not meet the minimum threshold for Skilled Workers.
• If you currently work for Lloyds Banking Group, please apply via the internal career site.
• To be eligible for an apprenticeship, you must have a significant learning need. Previous qualifications or significant relevant work experience may prevent you from proceeding with this application.

Closing Date

15th December