Head of Training Contract Governance and Commercial Oversight

This is a newly established role to lead the governance of one of the Brigade's most significant strategic partnerships.

As the Brigade's lead intelligent-client representative for outsourced training services, you will ensure that contracted provision delivers against organisational requirements, operational priorities and value-for-money principles, while maintaining robust governance, supplier accountability and commercial assurance arrangements.

Key Responsibilities:

• Leading the strategic management of a complex, high-value outsourced training contract.
• Acting as the Brigade's senior client representative and intelligent-client lead for training services.
• Driving supplier accountability through robust performance management, governance and assurance arrangements.
• Leading commercial negotiations relating to contract performance, change control, variations, claims and disputes.
• Providing strategic advice to senior leaders on contract performance, value for money, commercial risks and future service requirements.
• Overseeing contractual governance structures, performance boards, risk management processes and escalation arrangements.
• Supporting future procurement, mobilisation and transition activity associated with training delivery.
• Leading the development of contract management capability and commercial maturity across Learning and Professional Development.

Eligibility

We are looking for an experienced contract management professional with a strong track record of leading high-value outsourced service arrangements within a large, complex or regulated environment.

You will bring:

• Significant experience of contract governance, supplier relationship management and commercial oversight.
• The ability to influence senior stakeholders and provide confident leadership.
• Extensive experience managing complex outsourced service contracts, preferably exceeding £20 million per annum.
• Strong commercial and financial acumen with experience of delivering value for money through effective contract management.
• Experience of leading supplier performance frameworks, including KPI management, service credits, abatements and improvement plans.
• A proven ability to lead complex commercial negotiations and contractual change activity.
• Experience of managing commercial, operational and supplier risks within critical service environments.
• Excellent leadership, stakeholder engagement and influencing skills.
• The ability to analyse complex contractual, financial and operational information and translate it into clear recommendations for senior decision-makers.
• Experience of supporting procurement, mobilisation, transformation or transition programmes.

Assessment Overview

Stage 1: Application Sift & Interviews

• Application Sift: 25th, 26th and 27th November 2026
• Sift Interviews (MS Teams): 1st December (10am-5pm), 2nd December (8:30am-12pm), 4th December (8am-5pm) 2026

Stage 2: Stakeholder Interview, Written Task & Presentation, Final Interview

• Due to take place week commencing 14th December 2026.

Benefits

• 26 days’ holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Hybrid working is available, subject to business need.
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loan
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation