Graduate
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Graduate Scheme – Operations & Leadership

Booker
£32,000
Nationwide

Expected closing date: Tuesday, 22 December 2026

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TL;DR

Key Takeaways

  • Operations & Leadership Graduate Scheme with rotational placements.
  • Starting salary of £32,000 per year.
  • Requires a 2:2 degree (or equivalent) in a relevant discipline.
  • Start date: 6 September 2027.

About the Role

This structured rotational scheme is designed to develop future leaders through hands-on experience across key operational roles. You will gain exposure to critical areas of our operations, building your leadership capability and commercial awareness.

Rotational Placements

  • Branch Manager Placement: Lead a team to deliver outstanding service, drive performance, and ensure smooth day-to-day operations. Gain first-hand experience managing people, processes, and customer expectations.
  • Central Operations Manager (OSM / DSM): Support multiple sites, using data and insight to improve performance, drive consistency, and implement operational initiatives across the network.

What You'll Gain

  • Structured learning and development throughout the programme
  • Exposure to senior leaders and real business challenges
  • Clear progression opportunities following successful completion
  • A supportive and inclusive environment

What You Will Be Responsible For

  • Leading and developing high-performing teams
  • Driving operational efficiency and performance improvement
  • Using data to identify trends and inform decisions
  • Delivering excellent customer and colleague experiences
  • Taking increasing ownership and accountability throughout the programme

What You Will Need

We’re looking for potential, curiosity, and a willingness to learn. We’ll support you to build the rest.

  • A passion for people, understanding customer needs and ensuring products and services are delivered effectively.
  • Enjoy working with and supporting others to achieve shared goals, and build positive relationships and collaborate effectively.
  • Strong problem-solving skills and a desire to continuously improve things.
  • Curiosity about how a business operates and what drives great customer experiences.
  • Initiative and a willingness to take ownership of challenges.
  • Adaptability and resilience in fast-paced, changing environments.
  • Enthusiasm for developing leadership skills and making a positive impact.
  • Strong communicators who can influence and inspire others.
  • Commercially aware with a problem-solving mindset.
  • On track for a 2:2 degree (or equivalent) in a relevant discipline.

Above all, we're looking for individuals who are motivated to learn, embrace new experiences and grow their careers while helping the business succeed.