GC&C Customer Strategy, Propositions & Change Delivery Industrial Placement
Nationwide Building SocietyExpected closing date: Friday, 6 November 2026
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Key Takeaways
- Gain practical experience in customer strategy and change delivery over a six-month placement.
- Based at Swindon Head office with hybrid working, requiring at least two days per week in the office.
- Must be in the second year of an undergraduate degree.
- Includes structured learning, a social impact project, and a competitive benefits package.
- Assessment centres run from January 2027.
About the Role
This is a six-month industrial placement within Nationwide's Group Customer & Communications function, split between the Customer Strategy and GCC Change teams.
What You'll Do
Across two six-month rotations, you will gain practical experience in shaping customer strategy and delivering change.
Customer Strategy:
- Analyse customer, market, and business insight.
- Present findings clearly.
- Contribute to recommendations and inclusive propositions.
GCC Change:
- Support the planning and coordination of change initiatives.
- Track actions and dependencies.
- Prepare updates for decision-making meetings.
- Work with stakeholders to understand customer impact.
Development and Project Work
- You will receive a structured induction and ongoing support.
- Follow a personalised learning pathway.
- Complete a 12-month project aligned to the Social Impact strategy with other industrial placement students.
- Attend development workshops.
Who We're Looking For
- You must be currently in your second year of a university degree.
- Curious, motivated individuals who enjoy understanding how things work and bringing information together.
- Willingness to learn, ask thoughtful questions, and consider different perspectives.
- Ability to think critically, connect information, and identify opportunities.
- Confidence using evidence to solve problems and form a clear point of view.
- Clear written and verbal communication skills, including presenting ideas simply.
- A collaborative approach and confidence to build relationships.
- Adaptability, good organisation, and a willingness to learn.
Location
- Hybrid working is offered.
- You will be based at our Swindon Head office for at least two days per week.
Benefits
- Structured learning, personalised development, and hands-on experience.
- 25 days holiday per year, increasing over time to 30, with the option to buy up to 10 extra days.
- Opportunity to earn an annual bonus based on performance.
- Private medical insurance.
- Wellhub access for fitness and wellbeing options, including free on-site gyms at selected locations.
- A competitive pension scheme.
- Salary sacrifice scheme for additional benefits.
- Up to 14 paid hours per year to volunteer for a cause.
- Life assurance.
How to Apply
Click the ‘Apply Now’ button to answer a few quick questions. You will then be sent online assessments and a short video interview. Successful candidates may be invited to an assessment centre running from January 2027.
For further questions, contact Early.Careers@nationwide.co.uk.