Future Operations Leader - Degree Apprenticeship South West (37-month fixed term contract)

This is an opportunity to earn a fully funded degree from a Russell Group university while leading in the heart of Amazon's operations. You will earn a fully funded BSc (Hons) in Leadership and Project Management while working on the ground in one of our fulfilment centres or operational sites, solving real business challenges alongside experienced leaders.

This is a hands-on role where you'll be out across the floor where the action happens, covering real distance as you lead teams, drive change, and make a tangible impact. The core of operations leadership is people. You'll learn how to motivate a team, have difficult conversations with empathy, recognise when someone's struggling, and create an environment where people want to do their best work.

This role involves shift work, including days, nights, and weekends, as operations run around the clock. You'll rotate through different shift patterns, which means early starts, late finishes, and night shifts. It's a demanding, fast-paced environment with a lot to juggle – you'll need to prioritise quickly, stay composed under pressure, and keep the most important things moving. It's a physical, on-your-feet role.

A Day in the Life:

• Starting with a team stand-up or shift handover, reviewing priorities, performance metrics, and issues from the previous shift.
• Shadowing or supporting a team leader or manager on the floor, getting stuck into real-time problem solving - clearing a bottleneck, supporting a team member, or managing workflow across the site.
• Working on a project linked to your degree - building a business case for a process improvement, mapping stakeholders for a site change, or analysing quality and risk data to present back to leadership.
• On university weeks, attending masterclasses or webinars and completing coursework, then bringing what you've learned straight back onto the floor.

As you progress, you'll build relationships across the site, develop your own leadership style, and take on increasing responsibility.

What You'll Achieve:

• BSc (Hons) Leadership and Project Management
• Level 6 Project Manager Degree Apprenticeship
• CMI Level 5 Certificate in Project Management (dual accredited)
• International Project Management Association (IPMA) Level D qualification

This is a blended learning programme. Each module follows a 14-week cycle combining pre-reading and preparation, in-person masterclasses at the university, online learning and webinars, and individual study and assignment writing. You'll be supported throughout by a dedicated Academic Mentor, with progress reviews every 12 weeks involving your Line Manager, plus full access to university resources including library services, wellbeing support, and student societies.

Basic Qualifications:

• Be 18 years or over before the start date (September 2027).
• Have the right to live and work in England at the point of enrolment (June 2027). If you are on a visa, this must enable you to legally work and reside in England for the entire duration of the programme from enrolment.
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date.
• Not be registered to study on a UK government funded course ending August 2027 or later.
• Be prepared to travel for external/mandatory training as part of the apprenticeship.
• Hold 5 GCSEs at grade 4-9 (A-C) or above (or equivalent) including Maths and English.
• Hold 3 A Levels at minimum grades ABB (or equivalent).
• This position is a 37-month fixed-term contract.
• You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.

Preferred Qualifications:

• An interest in operations, logistics, or supply chain environments.
• A genuine enthusiasm for leading, motivating, and working with people.
• Natural leadership instincts.
• Resilient and able to prioritise under pressure.
• Great communication skills and naturally able to influence others.
• A problem-solving mindset and a willingness to learn.
• Comfortable with change and able to stay calm in a fast-paced environment.
• Happy working in fast-paced warehouse environment, including shift work (days, nights, and weekends).