Future Operations Leader - Degree Apprenticeship North East (37-month fixed term contract)

This is an opportunity to earn a fully funded degree from a Russell Group university while leading in the heart of Amazon's operations.

The Programme

Join Amazon's Future Operations Leader Degree Apprenticeship and earn a fully funded BSc (Hons) in Leadership and Project Management. You will work on the ground in one of our fulfilment centres or operational sites, solving real business challenges alongside experienced leaders. This is a hands-on role where you will be out on the floor leading teams, driving change, and making a tangible impact.

What You'll Do

• Engage in people leadership, motivating teams, having difficult conversations with empathy, and creating a positive work environment.
• Work with data, processes, and technology to solve operational challenges.
• Participate in shift work, including days, nights, and weekends, understanding the full operational rhythm.
• Prioritise quickly, stay composed under pressure, and manage multiple tasks in a fast-paced environment.
• Engage in a physical, on-your-feet role on the operational floor.

A Day in the Life Can Involve:

• Starting with a team stand-up or shift handover, reviewing priorities and performance metrics.
• Supporting team leaders or managers on the floor with real-time problem-solving.
• Working on projects linked to your degree, such as building business cases for process improvements or analysing data.
• Attending masterclasses, webinars, and completing coursework during university weeks, applying learnings directly to the job.

Skills and Development

Over 37 months, you will develop skills in:

• Business strategy and organisational operations.
• Project planning, scheduling, budgeting, and delivery.
• Leading and managing diverse teams.
• Financial controls, business case development, and performance reporting.
• Stakeholder engagement and communication.
• Organisational change management.
• Risk identification, quality assurance, and continuous improvement.
• Commercial awareness, procurement, and contract management.
• Digital innovation, data-driven technologies, and AI in a business context.

Qualifications You'll Achieve

• BSc (Hons) Leadership and Project Management
• Level 6 Project Manager Degree Apprenticeship
• CMI Level 5 Certificate in Project Management (dual accredited)
• International Project Management Association (IPMA) Level D qualification

Learning Approach

This is a blended learning programme combining pre-reading, in-person masterclasses, online learning, and individual study. You will be supported by a dedicated Academic Mentor and have access to university resources.

Entry Requirements

• Be 18 years or over before the start date (September 2027).
• Have the right to live and work in England at the point of enrolment (June 2027).
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date.
• Not be registered to study on a UK government funded course ending August 2027 or later.
• Be prepared to travel for external/mandatory training.
• Hold 5 GCSEs at grade 4-9 (A-C) or above (or equivalent) including Maths and English.
• Hold 3 A Levels at minimum grades ABB (or equivalent).
• You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.

Preferred Qualifications

• An interest in operations, logistics, or supply chain environments.
• Enthusiasm for leading, motivating, and working with people.
• Natural leadership instincts.
• Resilience and ability to prioritise under pressure.
• Great communication and influencing skills.
• A problem-solving mindset and willingness to learn.
• Comfortable with change and fast-paced environments.
• Happy working in a fast-paced warehouse environment, including shift work.