Key Takeaways
- Undertake an industrial placement in ServiceNow, working on large-scale technology transformations.
- Gain experience in designing and implementing solutions on the ServiceNow platform.
- Must be on track to achieve a 2:1 degree classification or above in any discipline and be in the penultimate year of your course.
- The closing deadline for applications is 23rd October 2026.
- Hybrid working model with in-person induction and assessment.
About the Role
About the Team
The ServiceNow team is a rapidly growing part of Deloitte's Enterprise Applications Consulting persona. ServiceNow is a cloud-based, Software-as-a-Service (SaaS) platform used to automate and streamline digital workflows across business functions like IT, HR, customer service, and operations.
As a Global ServiceNow Partner, the team designs and implements innovative solutions on the ServiceNow platform to help clients transform how they operate. They combine industry insight, technology expertise, and collaboration with ServiceNow’s leadership and product teams to solve complex business challenges and deliver measurable outcomes.
What You'll Do
As an Industrial Placement intern in ServiceNow, you will work on large-scale technology transformations, covering the full lifecycle from design through to implementation. Your responsibilities will include:
- Supporting discovery activities by gathering information, documenting current processes, and identifying improvement opportunities.
- Translating business needs into clear requirements, user stories, acceptance criteria, and process flows with guidance.
- Assisting with workshops, interviews, and stakeholder playback sessions.
- Using firm-approved AI tools responsibly to support client delivery.
- Collaborating with functional and technical team members to clarify requirements and support solution design.
- Supporting testing by preparing test scenarios, recording outcomes, and managing defects.
- Contributing to Agile delivery activities, including backlog refinement, sprint planning, reviews, and retrospectives.
- Building knowledge of ServiceNow products, delivery methods, and client industries through formal training and project experience.
- Producing clear, accurate project documentation and communicating progress, risks, and issues promptly.
You will work with teams across ServiceNow and the wider Technology and Transformation practice, gaining insight into how Deloitte combines technical expertise to serve clients. You will have opportunities to work with experts and teams across numerous fields, understanding how Deloitte works with large organisations.
Where You'll Work
Deloitte operates a hybrid system, combining office and home working. Client-facing roles may require attendance at client sites on certain days. Meetings will be a mix of online and in-person events. Your final assessment and induction will be in-person.
Workspaces are accessible. If you require further flexibility due to a health condition or caring responsibilities, please discuss this with the team.
How You'll Develop
This placement will provide opportunities to learn about:
- Technologies organisations currently use and how they can transform them to achieve strategic objectives.
- Interpreting business strategy and objectives to transform them into requirements and solutions.
- The nature of large-scale technology transformations.
- Building rapport with clients and ensuring they have confidence in your capability.
You will have access to large organisations and world-class experts within Deloitte, building a solid foundation for your future career.
Application Deadlines
The closing deadline for this role is 23rd October 2026. Applications are recommended as soon as possible, as some roles may close before the deadline due to high demand.
Visa Sponsorship
Visa sponsorship is not provided for this programme. However, you can apply if you hold a Student Visa valid for the duration. If you are on a student visa and would require sponsorship after graduation, your application can be accepted for this role.