Degree Apprenticeship - Retail Banking - Leeds - HSBC

HSBC

Leeds

Expected closing date: Sunday, 25 October 2026

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TL;DR

Key Takeaways

Gain a degree and professional experience on a 4-year apprenticeship.
Work in Retail Banking, improving customer journeys and digital banking.
Requires GCSEs including Maths and English, and A-Levels (BCC).
Competitive wage offered.
Applications close on 2026-10-25.

About the Role

This apprenticeship offers the chance to work with teams across Retail Banking to improve customer journeys, strengthen digital banking, and simplify everyday banking.

What you'll be doing:

Support Products and Propositions teams.
Help review customer feedback and complaints.
Analyse trends in data.
Turn complex information into clear recommendations.
Work with colleagues across customer, product, and delivery teams to understand needs and shape practical solutions.
Contribute to presentations for senior leaders.
Support projects linked to service, growth, and customer experience.

What happens at the end

There is an opportunity at the mid-point of the apprenticeship to be considered for promotion. On successful completion, you’ll have gained a degree, valuable professional experience, and a range of skills to support your career at HSBC. You’ll have opportunities to continue developing your skills and explore a range of career paths within the bank, depending on your experience, interests, and business opportunities.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Number skills
Analytical skills
Logical thinking
Team working

Qualifications

GCSE 5 subjects including Maths and English (grade 4/C or higher) - essential
A Level any 3 subjects (grade BCC or higher) - essential

Key details

Working week: Current hybrid expectations is a minimum of 60% (3 days per week) of your working week based out of your base-placement location.
Hours: 35 hours per week
Duration: 4 Years
Start date: 2027-04-12
Apprenticeship standard: Financial services professional (level 6)
Training provider: UNIVERSITY OF EXETER