Key Takeaways
- 12-week full-time internship in Data Center Operations starting summer 2027.
- Work on hardware and network diagnostics and physical repair in cutting-edge data centers.
- Requires a Bachelor's degree in a relevant technical field, graduating in 2027/2028.
- Must have own transportation to a remote data center location with no public transport.
About the Role
This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Data Center Technician position, subject to available roles and business needs.
Who Should Apply
We welcome applications from:
- Students in the last year of their Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar.
What You Will Do
As a Data Center Technician Intern, you will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position involves hardware and network diagnostics followed by physical repair.
You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Your Day-to-Day Duties
- Provide internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).
- Install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.
- Troubleshoot server hardware alongside experienced AWS technicians.
- Meet Service Level Agreements (SLAs) against assigned trouble tickets.
- Shadow AWS technicians during network troubleshooting to build diagnostic skills.
- Replace media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance.
- Perform regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians.
- Interact with third-party vendors and contractors working on site.
Internship Structure
Amazon internships are full-time (40 hours per week) for 12 consecutive weeks, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.
Note: A full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
Your Career at Amazon
- Impact: Your work shapes the infrastructure that millions of customers rely on every day. Every server you repair and every network issue you resolve keeps the cloud running.
- Action: You will move fast, learn by doing, and solve real problems from day one. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.
- Curiosity: Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.
- Mentorship and career growth: You will start with structured onboarding and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape.
Basic Qualifications
- In pursuit of a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar, graduating in 2027/2028
- Professional English proficiency, both written and verbal
- Ability to work well with others in a team environment, with strong time management skills
Preferred Qualifications
- Basic knowledge of Linux and networking
- Basic knowledge of computer hardware components
- Ability to manage work and priorities through a ticketing system and coordination with Manager
- An interest in computer sciences and information technology
Important Note on Location
This role is based at a data center facility in a remote location with no public transportation access. A valid driving license and access to personal transportation are required to commute to the site daily. Please consider this before applying.
