Customer Service Apprenticeship - Banbury Specsavers

Specsavers

£17,101.92

Banbury

Expected closing date: Thursday, 5 November 2026

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TL;DR

Key Takeaways

Earn £17,101.92 per year while completing a Level 2 Customer Service Practitioner Apprenticeship.
Gain hands-on experience in customer service, order handling, and communication.
The apprenticeship lasts for 1 year, with a start date of 2026-11-19.
Applications close on 2026-11-05.
This is a full-time, 40-hour per week role based in Banbury.

About the Role

This apprenticeship will provide you with the skills and experience to become a fully-fledged Customer Service Practitioner.

What You'll Be Doing

Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answering telephone calls to the store
Advising customers their hearing aids / glasses are ready or delayed as appropriate

Training

Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills in maths and English (if required)
Blended on/off-the-job training (location to be confirmed)

What Happens at the End

Upon successful completion of your apprenticeship, you will be a fully-fledged Level 2 Customer Service Practitioner. This opens up a range of career options within Specsavers, including roles in call centres, as a receptionist, or in meet and greet positions.

Skills You'll Develop

Communication skills
Organisation skills
Administrative skills
Team working

Qualifications

GCSE Maths (grade 9-3 (A*- D)) - desired

Key Details

Wage: £17,101.92 a year
Working week: Days and shifts to be confirmed. Full-time, including weekend working.
Hours: 40 hours per week
Duration: 1 Year
Start date: 2026-11-19
Closing date: 2026-11-05
Apprenticeship standard: Customer service practitioner (level 2)
Training provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED