Apprenticeship
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Customer Service Apprentice

Specsavers
£10 per hour
Sale
Apply Now
TL;DR

Key Takeaways

  • Earn £10 per hour (£20,800 per year) as a full-time Customer Service Apprentice.
  • Gain valuable skills and experience over 13 months with Specsavers.
  • Work in Sale, with benefits including discounts, birthday off, and enhanced family leave.
  • Apply today as the role closes when filled.

About the Role

This is a 13-month, full-time Customer Service Apprentice role at Specsavers Sale Hearcare. You will gain skills and confidence while training in a paid job, supported by an experienced team.

What’s on Offer?

  • £10 per hour
  • 40 hours per week
  • Specsavers Perks portal for discounts and savings
  • WeCare employee support service
  • Eyecare and hearcare discounts for you and your family
  • An additional paid day off on your birthday
  • Enhanced family leave and company sick pay

Main Responsibilities

  • Advise customers on current promotions.
  • Meet and exceed personal and team goals.
  • Explore customer needs thoroughly and offer assistance.
  • Book and change customer appointments on in-store computer systems.
  • Deal with customer concerns and queries, including those related to hearing aids.
  • Help control store costs.

What We’re Looking For?

  • Passion for providing excellent customer service and making customers’ lives easier.
  • Great teamwork skills.
  • Confidence in using IT systems.
  • Excellent communication and listening skills.
  • A high standard of spoken and written English.
  • Strong interpersonal skills with the ability to build working relationships.