Apprenticeship
TL;DR
Key Takeaways
- Earn £8.00 per hour (£15,600 per year) as a Customer Service Apprentice.
- Gain experience in a call centre and store administration role.
- Undertake a 13-month apprenticeship with full-time hours (37.5 per week).
- Based in the Scunthorpe store.
About the Role
This is a 13-month apprenticeship where you will gain skills and confidence in a paid, full-time role within a supportive team.
What You'll Do
- Work in the call centre and support with store administration.
- Speak to customers on the phone to book and change appointments.
- Undertake general administration tasks.
- Receive training on how to teach customers to insert contact lenses.
What's On Offer?
- £8.00 per hour
- Full-time hours: 37.5 hours per week (includes a weekend day)
- Supportive and experienced team
- Training and development opportunities
What We're Looking For?
- Passion for providing excellent customer service.
- Great teamwork skills.
- Good initiative.
- Confidence in using IT systems.
- Excellent communication and listening skills.
- Willingness to try new things and step out of your comfort zone.
- Ability to receive feedback and be open to development.