Apprenticeship
TL;DR
Key Takeaways
- Earn £8.20 per hour as a Customer Service Apprentice.
- Gain experience in a call centre and store administration role.
- Complete a 13-month apprenticeship with full-time hours (40 per week).
- Receive training, support, and various employee benefits including discounts and a paid day off on your birthday.
About the Role
This is a 13-month apprenticeship opportunity in a paid, full-time role within Specsavers' call centre and store administration.
What You'll Do
- Speak to customers on the phone to book and change appointments.
- Be involved in administration tasks.
- Train on how to teach customers to insert contact lenses.
What's On Offer?
- Pay: £8.20 per hour
- Hours: Full time, 40 hours per week (includes a weekend day)
- Pension: Auto-enrollment into the pension scheme with employer contribution.
- Specsavers Perks: Access to everyday discounts and savings.
- WeCare: Employee support service.
- Headspace: Complimentary subscription.
- Discounts: Eyecare and haircare discounts for you and your family.
- Birthday: An additional paid day off on your birthday.
- Leave: Enhanced family leave and company sick pay.
What We're Looking For?
- Passion for providing excellent customer service.
- Great teamwork skills.
- Good initiative.
- Confidence in using IT systems.
- Excellent communication and listening skills.
- Willingness to step out of your comfort zone and try new things.
- Ability to receive feedback and be open to development.