Key Takeaways
- Two-year graduate programme with four six-month rotations in Credit Risk, Billing, Operational Compliance, and Fraud.
- Salary of £32,000 per annum.
- Gain skills in data analysis, customer journeys, stakeholder management, and regulatory compliance.
- Requires you to be in the final year of your undergraduate degree, completing a postgraduate qualification, or have already graduated.
- Application deadline is 15th November 2026.
About the Role
This two-year programme offers a unique opportunity to gain hands-on experience across multiple areas of Sky's Customer Finance department. You will complete four six-month rotations, building skills in data analysis, customer journeys, stakeholder management, and regulatory compliance. The programme is designed to provide broad exposure to customer finance, helping you develop the knowledge, experience, and network needed for a successful career at Sky.
Rotations
Over the two years, you will undertake four 6-month rotations across the following areas:
Credit Risk
- Learn how to manage customer accounts, reduce fraud, and support customers experiencing financial difficulties.
- Support management information reporting and performance pack preparation.
- Develop an understanding of credit risk reporting and key performance metrics.
- Learn about customer account and debt management journeys.
- Support change initiatives and track delivery progress.
- Work with data to identify trends and insights.
- Gain exposure to third-party supplier and partner management.
Billing
- Develop an end-to-end understanding of the billing and payments landscape.
- Learn how billing and payment journeys operate.
- Support reporting and management information activities.
- Contribute to assurance processes and controls.
- Gain exposure to AI-enabled validation and assurance tools.
- Support the delivery of business change initiatives.
- Analyse data to support decision-making and continuous improvement.
Operational Compliance
- Gain experience across fraud prevention, fraud awareness, and regulatory compliance.
- Develop an understanding of Sky's products, services, and customer systems.
- Assist with compliance monitoring and regulatory reporting.
- Support responses to regulatory data requests.
Fraud
- Support customer fraud awareness campaigns.
- Work with fraud technology teams to understand fraud systems and strategy development.
- Analyse data to support fraud prevention and detection activities.
What You'll Learn
Throughout the programme, you will develop:
- Data analysis and reporting skills.
- Customer and commercial awareness.
- Change and project delivery skills.
- Stakeholder management, communication, and influencing skills.
- Understanding of customer journeys and performance measures.
- Experience working in a regulated environment.
This programme provides an opportunity to gain experience across several key Customer Finance functions while making a meaningful contribution to the customer experience. You'll work alongside experienced professionals, receive structured development support, and build the skills needed to accelerate your career.
What We're Looking For
- You must be in the final year of your undergraduate degree, completing a postgraduate qualification, or have already graduated. Your degree can be in any subject.
- Enthusiastic graduates who are curious, collaborative, and motivated to make a difference.
- Strong analytical and problem-solving skills.
- An interest in using data to understand performance and identify opportunities.
- Great communication and relationship-building skills.
- A collaborative approach and the ability to work effectively with a wide range of stakeholders.
- Strong organisational skills and the ability to manage multiple priorities.
- A curious mindset, proactive attitude, and a willingness to take ownership of your own development.
- Adaptability and enthusiasm to work across different teams and business areas.
Right to Work
Employment is contingent on having a valid right to work in the UK for the full duration of the programme. Sky does not offer sponsorship for this role.
Application Journey
- Apply online: Submit your details, degree information, and any relevant experience.
- Online assessments: Complete digital assessments to evaluate your thinking, motivation, and fit.
- Virtual Assessment Centre: Participate in a virtual assessment day with various activities.
Support is available for adjustments needed during the application process.
Perks
- Free Sky Q
- Generous pension
- 25 days paid annual leave
- Discounted Mobile and broadband
- Private health care
- Access to Sky Learn (learning platform)
- Campus perks: subsidised restaurants/cafes, games rooms, cinema, chill-out sections, faith rooms, gym, and more.
Start Date
September 2027
Application Deadline
15th November 2026