Customer Experience and Digital Design - UX Degree Apprenticeship

About the Apprenticeship

Kick-start your career as a User Experience degree apprentice with Capgemini. This 4-year programme allows you to study part-time alongside your role, giving you the chance to apply what you learn straight away in a real working environment.

Throughout the programme, you’ll build knowledge in key areas such as:

• UX design methods
• Human behaviour and psychology
• Research
• Future digital trends

You’ll benefit from:

• A permanent, paid role with annual salary progression, while earning a fully funded degree and gaining valuable real-world experience.
• Support from experienced professionals and a community of apprentices and graduates
• Contributing to real projects

This is more than just a technology apprenticeship; it’s a creative and people-focused career path where you’ll learn how to design digital experiences that make a real difference to users.

Your Role

From day one, you’ll be part of an inclusive and supportive team where your ideas are valued, and you’ll have the opportunity to grow your confidence, creativity, and personal brand.

You’ll help design and improve how people interact with digital services such as websites, apps, and online platforms. Your role will focus on understanding users and creating experiences that are easy, clear, and enjoyable to use.

You’ll work as part of a team delivering real client projects, helping to transform existing services and design new ones. During your apprenticeship, you’ll gain hands-on experience across different areas of UX, giving you the opportunity to explore your interests while developing a strong foundation in user-centred design.

In your role, you will:

• Contribute to designing and improving digital user experiences
• Learn how to understand user needs and behaviours
• Work collaboratively with others to create effective solutions

This role combines creativity, problem-solving, and technology, making it an exciting opportunity for anyone interested in designing better digital experiences for real users.

Location

This role is based in Telford. You’ll typically be in the office up to 3 days a week, so you’ll need to be within commuting distance of the location.

Entry Requirements

To be eligible, you need:

• 7 GCSEs A*-C including Maths and English (4-9) or equivalent
• Plus, one of the following:
  • 3 A*-C A-Level across the 3 A-Levels (NOTE: AS Levels are not included)
  • Completed a L3 Apprenticeship with relevant UX work experience in the industry
  • BTEC (Merit, Distinction, Distinction minimum)

Security Clearance

• Security Check (SC) Clearance is a requirement for this role.
• To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
• You may be asked about your citizenship as some posts are restricted to sole UK Nationals for security reasons.

Benefits

• A permanent, paid role with annual salary progression.
• Fully funded degree with Manchester Metropolitan University.
• Valuable real-world experience.
• Support from experienced professionals and a community of apprentices and graduates.
• Opportunity to contribute to real projects.
• Countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• Capgemini is a Disability Confident Employer (Level 2) and will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role.