Customer Engagement Industrial Placement

This is an exciting opportunity to join the Met Office on a 12-month Year in Industry placement, commencing at the start of July 2027. You will develop your skills and knowledge, gaining valuable experience.

You will have the opportunity to network with other Industrial Placement students and understand career opportunities at the Met Office after graduation.

Working Pattern

This role is full-time, 37 hours per week. The job may be suitable for hybrid working (part office, part home), but you will be expected to attend the office at least once a week. The advertised location is your contractual place of work.

Key Responsibilities

• Develop a working knowledge of products, services, partners, and customers.
• Support Account Managers in managing customer relationships and expectations for service delivery to government and industry.
• Assist in developing account business plans.
• Review and provide insights on customer feedback to increase customer satisfaction.
• Collaborate with Marketing colleagues to support business leaders on account plans for service delivery.

Essential Criteria, Skills and Experience

• Competent in the use of Office 365, including PowerBI, Excel (intermediate minimum), Word, SharePoint, and Teams.
• An appreciation of customer needs and the importance of good customer service.
• Ability to explore requirements and information to support decision-making.
• Curiosity, attention to detail, and a drive to make a positive difference.
• Excellent communication skills and ability to work well with others.
• Demonstrate self-management of your development and application of learning.

Why Join Us

• Your salary will be £27,170.
• Annual Leave starting at 27.5 days.
• Access to discounted shopping, including retail, leisure, and lifestyle brands.

Whilst this is a temporary position until July 2028, there may be an opportunity to apply for our Graduate Development scheme upon completion of your university studies (subject to availability and successful application).

How to Apply

Click apply to begin your application. Complete your career history and provide evidence against each essential criterion in the supporting statement questionnaire, using the CARL method (Context, Action, Result, Learning). Refer to the Early Careers Programmes Application Guidance.

Closing Date

23:59 on 8th November 2026.

Interviews

Interviews will be completed by 16th December 2026.

Additional Information

• The Met Office welcomes applications that use AI tools for drafting, provided they accurately reflect your skills and experience.
• Contact careers@metoffice.gov.uk for questions or to discuss the opportunity further.
• Request adjustments within your application or by contacting us if you need support.
• Selection exercises may include presentations, written tests, or scenario-based activities.
• You can select to be considered under the Disability Confident Scheme.
• Applications are accepted from those eligible to live and work in the UK.
• Security clearance is required, with specific residency requirements (at least 3 of the last 5 years in the UK, 2 immediately preceding application).