TL;DR
Key Takeaways
- Earn £13.26 per hour as a Conference and Events Apprentice.
- Gain experience in hospitality and complete an apprenticeship programme.
- Work part-time at Hilton London Metropole, including early mornings, evenings, and weekends.
- Receive excellent benefits including travel discounts, free meals, and career development opportunities.
About the Role
As a Conference and Events Apprentice at Hilton London Metropole, you will be responsible for preparing event spaces, supporting event delivery, serving refreshments, maintaining event standards, promoting a safe environment, and working as part of a team. You will also complete all aspects of the apprenticeship programme and work a variety of shifts including early mornings, evenings and weekends.
What You'll Do
- Prepare event spaces: Set up meeting rooms, conference spaces, and banquet areas according to event requirements, ensuring all layouts and equipment are ready for guests.
- Support event delivery: Assist with the smooth running of conferences, meetings, banquets, and special events by providing attentive service and responding to guest needs.
- Serve refreshments: Deliver food and beverage service during events, ensuring guests receive prompt, professional, and friendly service throughout.
- Maintain event standards: Monitor meeting and event spaces to ensure they remain clean, organised, and presented to the highest standard at all times.
- Promote a safe environment: Keep all conference and event areas hazard-free, following health, safety, and operational procedures.
- Work as part of a team: Collaborate with colleagues across the hotel to deliver exceptional events and create positive experiences for every guest.
- Complete all aspects of the apprenticeship programme.
- Work a variety of shifts including early mornings, evenings and weekends.
Benefits
- Competitive pay – £13.26 per hour with opportunities to grow your career with Hilton.
- Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
- Free meals on duty.
- Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
- Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
- Pension scheme.
- High street discounts – Access a range of exclusive savings through Perks at Work.
- Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
- Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
*Benefits availability may vary depending on Team Member location and terms and conditions of employment.